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Carvana
Tempe, AZ
10,130 Reviews
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10,130 Reviews of Carvana
March 04, 2021
The vehicle was great. The paperwork was easy but the delays and the lies I was told about the delays and being ignored by several customer service people made this a horrible experience delays and the lies I was told about the delays and being ignored by several customer service people made this a horrible experience More
by ccchurch75
Employees Worked With
Ariel
March 04, 2021
I have really enjoyed my experience with Carvana thus far. I had a wonderful experience with the delivery of the car and also I like the fact that I have access to someone at all times. I love the hassle far. I had a wonderful experience with the delivery of the car and also I like the fact that I have access to someone at all times. I love the hassle free sale if the car. I had a great experience. More
by bernadettel639
Employees Worked With
Don't remember names
March 04, 2021
I never purchased a car online before. To my surprise, Carvana made this experience most pleasing!! I highly recommend them !!!! I would use them again!!! Carvana made this experience most pleasing!! I highly recommend them !!!! I would use them again!!! More
by Afroditi
Employees Worked With
Nick
March 04, 2021
I have Nothing but GOOD things to say about Carvana & MY experience, from getting pre-qualified to delivery to my door. There was 1 small hiccup with delivery due to the weather & it was about to get pushed experience, from getting pre-qualified to delivery to my door. There was 1 small hiccup with delivery due to the weather & it was about to get pushed out another week and a half. I called in upset because that's a long time to wait for a reschedule, the customer service rep was about to get down to a week, I still a little disappointed but it was better. The day I got my car (2015 Nissan Murano) it was in Great condition, looks wise, almost still looked new! During my 7 day test drive I discovered the bluetooth wouldn't stay connected to my phone & an a unusual smell when driving sometimes, I took to my scheduled appointment in day 6, ALL repairs including an diagnostics was COVERED (and it was quite expensive), even the repair agent was impressed, he had never dealt with them personally! I DEFINITELY recommend the CRAVANA EXPERIENCE! More
by fyw2004
Employees Worked With
Chris
March 04, 2021
The entire process was easy as long as you don’t have a question, concern or feel like you may want to exchange or return the car. The only phone number available always had a 45 min wait and then no one o question, concern or feel like you may want to exchange or return the car. The only phone number available always had a 45 min wait and then no one on that end could help me anyway. I went to the physical store front and it was locked. Someone came out and said you have to call the number to get any help. More
by Julieann
Employees Worked With
Don’t rememeber
March 03, 2021
Seamless , easy, most convenient way to buy a car. Great communication, private, The ease of closing paperwork and delivery was made pleasant by delivery advocate. communication, private, The ease of closing paperwork and delivery was made pleasant by delivery advocate. More
by Tommy.Mattox1960
Employees Worked With
Linda
March 03, 2021
Very happy could not ask for more ! Thank you so much !!!! Very happy with my Buick Encore love love love love love it!!! So Blessed! I’ll recommend my family & friends!!!! !!!! Very happy with my Buick Encore love love love love love it!!! So Blessed! I’ll recommend my family & friends!!!! More
by Betsy
Employees Worked With
No one
