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Carvana
Tempe, AZ
10,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,129 Reviews of Carvana
December 04, 2020
The process from start to finish was excellent! You cannot beat the prices and selections. I have been looking for weeks and test driven many cars until I decided to look at Carvana. The car was deli cannot beat the prices and selections. I have been looking for weeks and test driven many cars until I decided to look at Carvana. The car was delivered on time and I signed the papers and that was it. They took COVID precautions and sanitized the car before I went for the test drive. The car was exactly as pictured and spotless upon delivery. I also did a trade-in that was so simple. I couldn't be happier with Carvana. I wouldn't hesitate to buy from them again. This is the way to go!! More
by jane
Employees Worked With
John
December 04, 2020
2nd car bought through Carvana. Super easy and quick. Only problem is key fob battery went dead 2nd day. Had battery replaced at a local Batteries Plus. Not a big deal Only problem is key fob battery went dead 2nd day. Had battery replaced at a local Batteries Plus. Not a big deal More
by vince
Employees Worked With
Not sure
December 04, 2020
I had the best experience buying my car. The process was simple and made the purchase that much easier! 100% recommend Carvana. I love my new (to me) Nissan Rogue!!! simple and made the purchase that much easier! 100% recommend Carvana. I love my new (to me) Nissan Rogue!!! More
by bpopp
Employees Worked With
Richard Perez
December 04, 2020
This was my first experience with Carvana. I would 10/10 This was my first experience with Carvana. I would 10/10 buy from them again. I had another car lined up and Carvana called me to advise that the ch This was my first experience with Carvana. I would 10/10 buy from them again. I had another car lined up and Carvana called me to advise that the check engine light came on and that they would not recommend me buying the car and to pick another. I think that speaks a lot for this company and keeping its customers safe and happy. More
by jgoodrich
Employees Worked With
NA
December 04, 2020
I was scared at first because I never ordered a car on the internet before. My experience so far has been great. I'm still waiting for my registration and plates however I have faith that they are workin the internet before. My experience so far has been great. I'm still waiting for my registration and plates however I have faith that they are working on it. More
by dai04
Employees Worked With
Cant remember
December 04, 2020
I have a 2017 Nissan Rogue that I bought.. Where are my hubcaps? I have been on hold for a little over 30 minutes and I've been calling every other day.. The car advertisement did not say hubcap was missin hubcaps? I have been on hold for a little over 30 minutes and I've been calling every other day.. The car advertisement did not say hubcap was missing.. Vincent delivered the vehicle and told me everything is taken care of just call Bridgecrest and they will have the claim.. I have called them twice and they still have no claim.. I am ending my call now because no one is answering and it seems each time I've called... More
by Marygad64
Employees Worked With
Vincent
December 03, 2020
Fantastic service. Great value given for vehicle traded in. Employees very thorough and friendly. The Subaru Outback we purchased was exactly as the pictures online showed. No surprises. traded in. Employees very thorough and friendly. The Subaru Outback we purchased was exactly as the pictures online showed. No surprises. More
by mack24
Employees Worked With
Ed
December 03, 2020
Still trying to get a defect that was not disclosed addressed. They claim it will be taken care of but the process has turned into a hassle and deleted any efficiency of buying online. Also the car mus addressed. They claim it will be taken care of but the process has turned into a hassle and deleted any efficiency of buying online. Also the car must have been detailed in the dark. Not sure I would do this again. More
by dakarider
Employees Worked With
only on text with a "live human" as they referred to themselves.
December 03, 2020
Enjoyed the entire experience. Shopping was easy and fun. When it came time to purchase there were some phone calls and emails, but no problem. On delivery day Tameshisa was prompt and perky. She explained e When it came time to purchase there were some phone calls and emails, but no problem. On delivery day Tameshisa was prompt and perky. She explained everything and answered all our questions. Can’t imagine why anyone would go to a dealership. This is the ONLY way to buy a car. More
by Reedmcp
Employees Worked With
Tameshia
December 03, 2020
Wonderful experience!Walked in and had the documents Wonderful experience! Walked in and had the documents waiting. Extremely smooth process and professional staff. Will definitely use in the future. W Wonderful experience! Walked in and had the documents waiting. Extremely smooth process and professional staff. Will definitely use in the future. We looked for a vehicle for months and kept running into hidden dealer costs that raised the price significantly above the blue book value. Carvana quoted the complete price and stuck by it. We were very pleased by the whole process. More
by s.chamberlin
Employees Worked With
Tyler
