Carvana

Buying a car through Carvana exceeded my expectations. All the reps I was in contact with were polite and provided the information I needed. The car was delivered in the same condition as quoted on the we All the reps I was in contact with were polite and provided the information I needed. The car was delivered in the same condition as quoted on the website, and delivery was hassle-free, delivered to my home, and the delivery rep Bryan was helpful and patient. I was nervous about buying a car this way, and yet it turned out wonderfully. I just received my license plates today, only a few weeks after my 7 day trial period ended. I highly recommend Carvana. More

The local team (Austin) did a great job. Everything went according to plan. In fact, the car ended up being available sooner than the date that was quoted on the site upon purchase. Victoria did a great j according to plan. In fact, the car ended up being available sooner than the date that was quoted on the site upon purchase. Victoria did a great job of delivering the car. Only issues with the car were that it had more blemishes, scratches and dings than were shown on the website (black car, so understood, somewhat), and the state of the proximity keys that were delivered with the vehicle. I get that Carvana doesn't want to erode its margins by spending money on replacing keys or reprogramming them. But I got one native (Chevy) key that doesn't match to any driver number, and one GMC key that looks like it went through the invasion of Normandy. It's Driver One, and I finally got it to work, but could ya spare it? It might be better to get the keys right and build that into the price. That said, the value of NOT having to sit in the finance guy's cubicle and parry multiple attempts to expand the sale is hard to overstate. More

The easiest purchase I’ve ever made! Everyone who I came across, very friendly, polite and kind. Great experience, I’d recommend this to everyone! across, very friendly, polite and kind. Great experience, I’d recommend this to everyone! More

I have to say that despite all the trials and tribulations with a mechanical issue with the Jeep Compass, your staff could not have been better. All that I contacted for these weeks were excepti tribulations with a mechanical issue with the Jeep Compass, your staff could not have been better. All that I contacted for these weeks were exceptional at providing feedback as to the status of the vehicle. I want to give a special thanks to CeCe who was our first advocate was awesome at trying to deliver the vehicle and keeping us informed during the next few weeks. Ganesh was excellent during the final delivery. It went flawlessly. Working with Carvana was a new experience at buying a vehicle, and as long as Caravana exists I hope never purchase a vehicle in a showroom floor again. Again, thank you to all!! More

The customer advocates are extremely professional to handle the difficult situations. Charity she was very supportive and kind until she made it happen until the day of delivery. In start when they mis handle the difficult situations. Charity she was very supportive and kind until she made it happen until the day of delivery. In start when they missed my first delivery I thought its a waste of time to buy online. But charity she managed it so professionally that i will never go to any dealerships. Needs a bit improvement in there inspections department and inventory. The best part of Carvana is there customer advocates, they are so helpful and persistent to there work. More

Buying a truck from Carvana is a breeze, even for an old fart like me. They delivered to me and picked up my trade in at the same time. The delivery driver was courteous. However I did find a few small thi fart like me. They delivered to me and picked up my trade in at the same time. The delivery driver was courteous. However I did find a few small things wrong with the truck. It was missing a lug nut and front license plate bracket. One of the rear license plate lights was out. So much for 150 point inspection. More