
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Everyone was great, the entire team! From the onset of getting the car to the delivery and beyond. Couldn't be happier with this purchase, and the ease of doing it online. Saved a lot of time and pressure getting the car to the delivery and beyond. Couldn't be happier with this purchase, and the ease of doing it online. Saved a lot of time and pressure from haggling with salesmen at a dealership. Grateful and thankful, hope this business flourishes... More
I had a good car buying experience. The model I was looking for (FIAT 500X with a manual transmission) is a bit of a unicorn so I was pleased to be able to find a clean, low mileage example through CAR looking for (FIAT 500X with a manual transmission) is a bit of a unicorn so I was pleased to be able to find a clean, low mileage example through CARVANA. Customer service was excellent throughout the process. I live outside the allowed delivery radius and the sales staff worked with me on the lowest cost delivery method. The car was exactly as presented on-line and in the 150 or so miles I've driven it there are no problems. The non-negotiable price was higher than NADA and Kelly Blue Book ranges, but there was also no dealer fee, and the car comes with a limited warranty which is long enough to discover if there are any serious problems. All in all, I am very satisfied with the purchase and the purchase process through CARVANA. More
This was the easiest purchase I have ever made. 2 minutes to be preapproved, 30 minutes to complete transaction. Delivery 1 week later!! Great deal!!!! to be preapproved, 30 minutes to complete transaction. Delivery 1 week later!! Great deal!!!! More
This was the best automotive buying experience I have every had. Thomas was the representative that delivered my car and he delivered impeccable service along with the car. Thanks Carvana! every had. Thomas was the representative that delivered my car and he delivered impeccable service along with the car. Thanks Carvana! More
Entire process was easy and clear.There were no unwanted Entire process was easy and clear. There were no unwanted hidden surprises. The website was user friendly and the email/text updates were helpful. Entire process was easy and clear. There were no unwanted hidden surprises. The website was user friendly and the email/text updates were helpful. I will definitely recommend to friends and use again. Tristan was punctual, respectful, knowledgeable, and friendly. More
Our overall sale and trade experience were very good and we would use Carvana again in the future. My only complaint would be the cleanliness of the cars windshield and windows on delivery. The inside of th we would use Carvana again in the future. My only complaint would be the cleanliness of the cars windshield and windows on delivery. The inside of the windows were smeared and the windshield had a very sticky substance I needed a razor blade to remove. At first it appeared the inside of the entire windshield had overspray of an Armor All type substance but frankly really not sure what it was as it took several attempts to get it good and clean. Whoever did the interior detail obviously did not clean the interior of the windshield and did not do a great job on the windows either. More
My second Carvana experience was even better than the 1st! Scott, my delivery driver, went above and beyond to make our surprise delivery perfect! He even had extra gifts inside the vehicle to make my da 1st! Scott, my delivery driver, went above and beyond to make our surprise delivery perfect! He even had extra gifts inside the vehicle to make my daughter’s birthday extra special. He really cared, and it showed! The vehicle was just as described and we are very happy with our second Carvana purchase! More
Honest to God experience: my daughter is turning 16 and we were looking for a great used car. She found one on Carvana and texted me the link. I had never used you before but thought I would check y’all o we were looking for a great used car. She found one on Carvana and texted me the link. I had never used you before but thought I would check y’all out. Saw the car and loved it, knew if I wanted to try it out and bring it back within 7 days I could, so I said, “Why not, let’s see how easy this really is.” In 45min, without ever standing up or taking my feet off of the ottoman, I had gotten a quote on my car trade in, accepted it ($800 better than my best offer at a dealership), selected the car, was approved for financing, took pictures of my license and car title, and was tentatively finished (pending review of my document upload). This was at 9:00pm on a Saturday night... while watching college football. Never. Left. The. Couch. Next morning, received a call that the documents had been approved and I picked my car up on Wednesday. Could not believe it; thought the pickup would be where the glitches came. Nope. They called me early and said if I wanted to come in early I could. Showed up 2 hrs ahead of time and before my wife could clean out our old car, I had keys in my hand to leave. No lie; I had to wait on my wife. We were in and out in maybe 15min. Maybe. I’ll never shop for cars another way agin. I really won’t. Could not believe it. True story More