
Carvana
Tempe, AZ
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10,130 Reviews of Carvana
My overall experience was great. It was easy to apply and the customer service was wonderful. Most people forget about the delivery person, but he was outstanding as well. the customer service was wonderful. Most people forget about the delivery person, but he was outstanding as well. More
Everyone was great, the entire team! From the onset of getting the car to the delivery and beyond. Couldn't be happier with this purchase, and the ease of doing it online. Saved a lot of time and pressure getting the car to the delivery and beyond. Couldn't be happier with this purchase, and the ease of doing it online. Saved a lot of time and pressure from haggling with salesmen at a dealership. Grateful and thankful, hope this business flourishes... More
I had a good car buying experience. The model I was looking for (FIAT 500X with a manual transmission) is a bit of a unicorn so I was pleased to be able to find a clean, low mileage example through CAR looking for (FIAT 500X with a manual transmission) is a bit of a unicorn so I was pleased to be able to find a clean, low mileage example through CARVANA. Customer service was excellent throughout the process. I live outside the allowed delivery radius and the sales staff worked with me on the lowest cost delivery method. The car was exactly as presented on-line and in the 150 or so miles I've driven it there are no problems. The non-negotiable price was higher than NADA and Kelly Blue Book ranges, but there was also no dealer fee, and the car comes with a limited warranty which is long enough to discover if there are any serious problems. All in all, I am very satisfied with the purchase and the purchase process through CARVANA. More
This was the easiest purchase I have ever made. 2 minutes to be preapproved, 30 minutes to complete transaction. Delivery 1 week later!! Great deal!!!! to be preapproved, 30 minutes to complete transaction. Delivery 1 week later!! Great deal!!!! More
This was the best automotive buying experience I have every had. Thomas was the representative that delivered my car and he delivered impeccable service along with the car. Thanks Carvana! every had. Thomas was the representative that delivered my car and he delivered impeccable service along with the car. Thanks Carvana! More
Entire process was easy and clear.There were no unwanted Entire process was easy and clear. There were no unwanted hidden surprises. The website was user friendly and the email/text updates were helpful. Entire process was easy and clear. There were no unwanted hidden surprises. The website was user friendly and the email/text updates were helpful. I will definitely recommend to friends and use again. Tristan was punctual, respectful, knowledgeable, and friendly. More
Our overall sale and trade experience were very good and we would use Carvana again in the future. My only complaint would be the cleanliness of the cars windshield and windows on delivery. The inside of th we would use Carvana again in the future. My only complaint would be the cleanliness of the cars windshield and windows on delivery. The inside of the windows were smeared and the windshield had a very sticky substance I needed a razor blade to remove. At first it appeared the inside of the entire windshield had overspray of an Armor All type substance but frankly really not sure what it was as it took several attempts to get it good and clean. Whoever did the interior detail obviously did not clean the interior of the windshield and did not do a great job on the windows either. More