Carvana

I will never attempt to purchase a vehicle from Carvana again. On the day of delivery, I received a demand for a selfie which included my driver's license be sent to a third party contractor. This is an in again. On the day of delivery, I received a demand for a selfie which included my driver's license be sent to a third party contractor. This is an invitation for Identity Theft. In an attempt to salvage the purchase, I requested to pick it up from their "vending" machine. They told me, fine, no problem. Later that day they called me back informing me that I had no choice but to send them a selfie including ID, after all they're an internet company. But she promised they have great encryption. Which only says, it's not a question of if they compromise customer's data just how soon will it happen. Sorry but that's a truly poor business practice. More

It's all good except that the vehicle has these issues; 1. It was delivered with side mirror not working 2. Upon unloading of the truck, the delivery guy name CJ, mis-calculate the maneuver and issues; 1. It was delivered with side mirror not working 2. Upon unloading of the truck, the delivery guy name CJ, mis-calculate the maneuver and scratched the hitch part to the pavement 3. The following day the Tire check lighted in the dashboard 4. An squeaking sound on the passenger side mirror while operating was also noticeable So instead of enjoying the vehicle to the fullest, I have to look for a repair shop that can handle the technical issues of it all but the repair facilities that SilverRock recommended where all TIRE SHOPS. I went to PEPBOYS (an affiliated repair facility) and was told they can't do anything so right now I'm still looking for one while my 100 days is running All of these issues instead of enjoying my newly CARVANA-purchased vehicle I need an explanation please More

Like many others I heard about Carvana and thought it Like many others I heard about Carvana and thought it would be a good way to buy my next car and not have to sit in a car dealership for 4 hours hagg Like many others I heard about Carvana and thought it would be a good way to buy my next car and not have to sit in a car dealership for 4 hours haggling on the price and being put through the dealership experience. Well, turns out it wasn't a great experience with Carvana either. I found a SUV I loved come up, and I decided to go for it. I put in all my info, trade in information, and went through all the steps in their purchase process. I had my credit pulled and APPROVED to finance through them, put my deposit/bank account info in, and filled out all the steps in the purchase process through the site. The last item to input was my title for the trade in, I went to upload the title for my trade in after locating it and THE CAR WAS SOLD TO SOMEONE ELSE. Now I'm stuck with a hard credit pull on my credit report, and the car is no longer available even after I have gone through the process, agreed to purchase it, and been approved. This is no way to do business, and I should have read reviews of the many others who have had similar experiences before considering buying from Carvana. I will never do business with this company in the future, maybe it was a blessing in disguise that it happened because from what I'm reading now the problems you will encounter with registering the car even if its not sold out from underneath you and you get it, are just as bad. The dealerships do suck to deal with, but Carvana is worse, my advice is stay away if you can, I know i will be. More