
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Great experience! This is my first experience with Carvana and it was exceptional. I have never spent so little time and effort at a dealer when purchasing a vehicle. Carvana and it was exceptional. I have never spent so little time and effort at a dealer when purchasing a vehicle. More
I have nothing but good things to say for my experience with Carvana. From the begining to the end the service was great. Don't miss the dealership at all. with Carvana. From the begining to the end the service was great. Don't miss the dealership at all. More
Derek did a great job with my delivery. He explained how the exchange would go and kept me advised of his location prior to delivery. He was friendly and courteous and informative throughout the delivery pr the exchange would go and kept me advised of his location prior to delivery. He was friendly and courteous and informative throughout the delivery process. Tell him I said 'thank you' MaryJane More
Very satisfied with Carvana!! Very easy online process! From shopping for a car to the purchase to the delivery at my driveway!! VERY helpful associates! Excellent product! Will absolutely use Carvana a From shopping for a car to the purchase to the delivery at my driveway!! VERY helpful associates! Excellent product! Will absolutely use Carvana again! More
The new way to buy a car excellent customer service and excellent experience quick and convenient was only at the dealer maybe 10 minutes thanks excellent experience quick and convenient was only at the dealer maybe 10 minutes thanks More
BIG shout out to Carvana. They've hit the hit the nail on the head. The absolute best car buying experience. The car is and was all it was cracked up to be. Will strongly recommend. on the head. The absolute best car buying experience. The car is and was all it was cracked up to be. Will strongly recommend. More
The first car we bought was a Leaf. We tried to drive 40 miles. About 12 miles from home the battery had lost so much power that it was clear we couldn’t go the 40 miles. It’s supposed to have an 80 mile ba miles. About 12 miles from home the battery had lost so much power that it was clear we couldn’t go the 40 miles. It’s supposed to have an 80 mile battery. We traded for a Mirage. That car was uncomfortable and idle rough when stopped at lights. Sometimes it would feel like it was trying to jump forward. We traded for Jetta diesel. Love our VW. However it did come with the needs service light on. We have an appointment at the dealership. Hopefully that won’t cost us too much. All the staff was very friendly and returning the cars was simple. Sometimes it was difficult to reach anybody by phone. Lots of hold time. More
Buying the car online was very simple and easy, I did run into issues when my car was supposed to ship, it took longer than I had hoped to complete the inspection of the vehicle. I had to initiate the majori into issues when my car was supposed to ship, it took longer than I had hoped to complete the inspection of the vehicle. I had to initiate the majority of the contact to ensure the process was completed per the timeline expectations that were communicated. I also have a bitter taste in my mouth of paying 800 dollars to have the brakes/rotors re-done or replaced because they arrived in an unsafe condition, the dealer offered to reimburse 300 because I had the job done outside of their normal process, it would have been helpful if they provided information with the vehicle on what to do in this situation. The vehicle also had additional cosmetic damage that was not noted on the website that was not transit damage from the delivery. I love the car and the initial stages of the purchase went smooth but the quality contorl issues unfortunately made the overall transaction bitter-sweet. More
I could not have asked for an easier process, I looked at reviews before starting the process found random negative reviews mostly regarding title transfer, but I have to tell you it took me only 23 minutes reviews before starting the process found random negative reviews mostly regarding title transfer, but I have to tell you it took me only 23 minutes from start to finish online. The pick up was just as easy, we even noticed some damage that was not disclosed and they are taking care of it as it was damaged in shipping, this may be my new permanent way of buying cars. More
It was a great experience! Would recommend to anyone looking for a vehicle. It was very painless, and a lot better than dealing with a dealership. looking for a vehicle. It was very painless, and a lot better than dealing with a dealership. More