Carvana

The process was easy and simple. I am really happy with my purchase. The delivery driver Alec was very helpful with explaining our paperwork. Great person you have on your team. my purchase. The delivery driver Alec was very helpful with explaining our paperwork. Great person you have on your team. More

Great service. This was my first time buying from Carvana. Really nice to deal with the staff when I went in to pick up my car. All the paperwork was filled out before I arrived. All I had to do was Carvana. Really nice to deal with the staff when I went in to pick up my car. All the paperwork was filled out before I arrived. All I had to do was sign a couple documents and drove away in my new (used) vehicle. It was shocking how easy it was. I was planning on having to be there for a couple hours like I had been used to in the past. The car was spotless when I received it and thoroughly cleaned. Completely painless and quick. Carvana even set up a date for me to have a new key made which was another weight off my back. The company came to my house and made it within 15 minutes. If you’re on the fence about where to start looking, no need to look any further. My future cars will come from Carvana. Plus, as an added bonus, you get the joy of seeing your car come out of a giant vending machine when you pick it up. More

Super easy!! The guy that delivered my car was so helpful and amazing! And they were on top of answering any questions I had! I will definitely be buying my future cars from them!!! and amazing! And they were on top of answering any questions I had! I will definitely be buying my future cars from them!!! More

One stop shopping! Very easy, straightforward process and the vehicle was spot on as per the description and pictures. It's great I don't have to go to the DMV, plates and registration all sent to me at and the vehicle was spot on as per the description and pictures. It's great I don't have to go to the DMV, plates and registration all sent to me at my home. I would buy again thru them. More

I was a little nervous to buy a car online, but Carvana's reps were very good at making me feel secure about the process. It was actually almost too easy! I really love my car and I enjoyed the whole experie reps were very good at making me feel secure about the process. It was actually almost too easy! I really love my car and I enjoyed the whole experience of buying through Carvana. It was incredibly streamlined. My only gripes were dealing with the hold times on the phone calls - I waited over an hour on hold, and there never seemed to be a better time to call. And the chat bot is definitely a bot. Not human in the least and not very helpful. I think that's an issue I'd like them to resolve. It's a very stressful to put all your information into a computer for car purchasing. I wish they would prioritize humanizing their service to put people's mind at ease a little. More

This experience was so good, it was almost surreal. From start to finish, it was quick, professional, streamlined, and clear. I would recommend it to anyone. start to finish, it was quick, professional, streamlined, and clear. I would recommend it to anyone. More

This was my first time buying a car online, scary at the beginning. The fact that you are buying something based on pictures wasn’t an easy decision, but I do not regret this deal, great vehicle It was exac beginning. The fact that you are buying something based on pictures wasn’t an easy decision, but I do not regret this deal, great vehicle It was exactly as the pictures described, very easy process and the fact that you can try it for 7 days before you decide to keep gave me the peace of mind I needed. Only bad thing to say was the wait time for my vehicle to be delivered (7 days) was a long time. They gave me a date and wasn’t delivered till a week later More

Overall, there were lots of great options to select from. After selecting a car, the process of making the purchase and setting up the delivery was very smooth. At the dealership, the car vending machine exp After selecting a car, the process of making the purchase and setting up the delivery was very smooth. At the dealership, the car vending machine experience was very cool and it only took about 15 minutes at the dealership to pickup the car and paperwork. One issue that was very frustrating was the condition of the paint. The website makes it appear that they are pointing out all of the blemishes. However, this was not the case. Only 3 items were mentioned online. However, there were far more scratches and blemishes and the 3 pointed out online were not even close to the biggest and worst ones. This was extremely disappointing. With an online purchase process, Carvana needs to do a better job disclosing flaws. More

Having worked in dealerships for 20 years, I was a little skeptical. All in all it was a pleasant experience. The delivery person was so professional and explained everything I needed to know. The only probl skeptical. All in all it was a pleasant experience. The delivery person was so professional and explained everything I needed to know. The only problem was the car came from Michigan where front plates are not used. So I am trying to find a way to get that done. I feel that should have been taken care of. The car itself is great and I am letting all who ask about the experience that it was very good. More