Back

Carvana

Tempe, AZ

3.4
10,129 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,129 Reviews of Carvana

October 02, 2020

Best thing is the broad range geographical shopping ability. My car took almost 3 weeks to arrive, and had nearly 400 miles more than ad. More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Decline
Oct 06, 2020 -

Carvana responded

Your feedback is incredibly valuable, as Carvana is always looking to improve the customer experience. In an effort to accommodate as many customers as possible, we do offer our Direct Delivery Service for customers outside of our delivery zones. These delivery time frames are estimated as we do typically work directly with third-party transport companies. We know how excited our customers are to purchase a new vehicle, but when that vehicle is delayed it certainly hinders that experience. This is never our intent as we know how greatly our customers rely on their vehicles to arrive on time for their means of transportation and lifestyle. We are very sorry to have inconvenienced you. Although you experienced bumps along the way, we appreciate the patience you had with us, and we hope you’re loving your new ride.

October 02, 2020

I bought a 2019 BMW X5. I was looking for a particular color, body style and features. I had been searching for a few months. CARVANA had the only one within 500 miles of me. I'll be honest, I was ner More

by Leonard.niedosik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all of them were great
October 02, 2020

Amazing experience. This was the best car buying experience we’ve ever had.. The entire process of buying a car and trading in our old one was so simple and only took a few minutes. We would highly More

by bmw2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 02, 2020

My recent experience buying a '18 Jeep Wrangler Sport Unlimited was beyond my exceptions. The process was seamless and very simple. I've been involved with auto dealerships for 25 years experiencing th More

by jrchalkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and John Goode
October 02, 2020

As always, Carvana came through. I was looking for a vehicle for my son who is getting ready to graduate and we found one that fit him exactly and at the right price. The process was painless and the d More

by rgarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delivery guy from San Antonio
October 02, 2020

Love my car! Great experience best way to buy a car during these times. I recommend them highly. The arrival was delayed one week but well worth the wait, More

by lindajeanm
Recommend Dealer
Yes
Employees Worked With
Customer Service
October 02, 2020

so far so good ( thank you ) carvana the only problem I had so far it did not come with the original Toyota ( car mats ) I did not like that the mats the cat had was not the right ones. did not fit call th More

by way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT NO
October 01, 2020

I have bought from carvana twice and had a great experience both times. They’re nice, prompt, everything felt safe during my pandemic purchase, and when I took in my cars for a buyers check at a loc More

by sashasingh16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigeda
October 01, 2020

This was our first purchase experience with Carvana and we wanted to make it a family event we took the grand kids in to see that you really could put a “coin” in a machine and pick out a car! They thought More

by Cowboy2913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, TX location.
October 01, 2020

Very easy to get started the application was simple and the time saved from the dealership was very helpful to my day the delivery was wright on time l will definitely recommend them to everyone who ask’s More

by taralck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did everything myself except for the delivery
...
650
...