
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
First, this experience went way smoother than anticipated. Each delivery person was super friendly and helpful. The experience as a whole was enjoyable. The only negative was the first car I pi anticipated. Each delivery person was super friendly and helpful. The experience as a whole was enjoyable. The only negative was the first car I picked was perfect for me but had issues that should have been caught before it got here. The second car picked never made it after many many delays, car was being sold but not actually acquired by carvana yet. I suggest waiting until you have it to sell it. So, had to choose a different second car. That car was great but too small and they sent me the perfect car after that. Everyone was always super friendly and apologetic for the delays. Would recommend and purchase like this again. More
Carvana was the best car buying experience my husband and I have ever had! From the ease of the web site to finding the right car to meet our needs, the quick and fair offer for our trade in, the financing I have ever had! From the ease of the web site to finding the right car to meet our needs, the quick and fair offer for our trade in, the financing , and the flexibility of our delivery. This is the way to buy a car.. We highly recommend everyone try this way to buy your next vehicle! More
Easy to deal with and state of the art of online buying process! Delivery people are A++ The swap process could not be easier and stress free. The only issue I had was my first choice when it was deliver process! Delivery people are A++ The swap process could not be easier and stress free. The only issue I had was my first choice when it was delivered was not clean and smelled. I voiced my concerns and when my new vehicle (swap) was delivered the Carvana employee made sure my Jeep was cleaned, detailed and left me a nice welcome basket in the car including an air freshener and tire shine. Its these little touches that make the difference in the buying process. More
Carvana delayed my delivery a week. The car also came with paint damage that I need to get repaired through Silver Rock. I tried to purchase a different car through Carvana before this one, but it came w with paint damage that I need to get repaired through Silver Rock. I tried to purchase a different car through Carvana before this one, but it came with significant rust underneath. Had to wait over an hour several times to talk to a human. Cool experience. Lack quality cars it seems. And very low inventory. More
The service was great. The car was in even better shape than I was anticipating. They also found that the timing chain was a little lose before delivery and had it completely fixed before it got to me. I a than I was anticipating. They also found that the timing chain was a little lose before delivery and had it completely fixed before it got to me. I absolutely love my new car!l More
Unbelievable job. Fell in love with my 2014 Mazda3 as soon as it was delivered. The Carvana representative was clear about my next steps and the 7-day return period upon delivery. Throughout the bu soon as it was delivered. The Carvana representative was clear about my next steps and the 7-day return period upon delivery. Throughout the buying process, I was kept informed via the Carvana app, via telephone and via email about what needed to be completed before taking possession. There are steps involved — yes — but they’re made much clearer through the online buying process than your typical brick-and-mortar car dealership. I truly could not be happier. Buy Carvana! More
Buying a used car will bring situations where needs to be address from both sides. Carvana and Silver rock exceed my expectations, excellent customer service and warranty satisfaction. address from both sides. Carvana and Silver rock exceed my expectations, excellent customer service and warranty satisfaction. More
I purchased a Toyota last year from Toyota dealer was there all day and wasn't happy with my purchase. decided to give carvana a shot this time and I will never buy a car another way again. no pressure there all day and wasn't happy with my purchase. decided to give carvana a shot this time and I will never buy a car another way again. no pressure. they wouldn't even take my deposit until I saw and drove car. picked out car and financing was done very quickly. thanks carvana More
Driving out with a vehicle is a bit more difficult than expected. At a regular dealership, one can drive out that same day with temp insurance, with Carvana you have to jump through hoops. expected. At a regular dealership, one can drive out that same day with temp insurance, with Carvana you have to jump through hoops. More
I found the the process to be extremely easy to navigate and the service highly professional. I would highly recommend Carvana to all my friends and family. and the service highly professional. I would highly recommend Carvana to all my friends and family. More