Carvana

Awesome! So far the experience is the best vehicle purchasing experience I have ever had - and I have had a lot of vehicles in my life. Huge range of vehicles to choose from. Great level of detail for purchasing experience I have ever had - and I have had a lot of vehicles in my life. Huge range of vehicles to choose from. Great level of detail for each vehicle including pictures, VR views, specs, carfax etc. Really enjoyed not having a salesman breathing down my neck trying to pressure me into buying something but when I I did speak with anyone they were very pleasant and professional and easy to work with. Selling them my px was just as easy and price offered was much the same as I had been offered at regular dealerships but Carvana made this process a lot easier as well. I would like to suggest two small things that could improve the experience: 1) Add a big 'Print order details' button that makes it easy to print your entire order details to paper or pdf. 2) Sebastián the A.I chatbot really sucks. Did not understand anything I typed. In my opinion, he is in desperate need of ongoing data recognition updates, or just unplug him and invest the money in more real associates, all who were excellent. These are two minor points and they did not distract from my buying experience. Keep in mind there are no hidden fees! No sign of the 100% profit 'Doc fee' that most dealerships now add and often reaches four figures. Just the advertised price plus regular taxes and associated fees. A realistic delivery charge was added and that also covered taking the px. When considering price, also keep in mind that Carvana 'gave' me a 7 day money back guarantee with a 400 mile driving limit to make sure I loved the car. Money back or change option. So much better than a regular 10 minute test drive. Also, no sign of that 'sold as is' label in the window. There are extended warranty options to purchase if you wish but I got a free 100 day warranty. Yes thats right, not many dealers will stand behind their vehicles like that. I would absolutely use Carvana again and would recommend Carvana to others. Great job, thank you! More

It was so easy! I would highly recommend using carvana to everyone! I cant remember everyone's name i was in contact with but everyone was swell. everyone! I cant remember everyone's name i was in contact with but everyone was swell. More

The experience was great, very easy and everyone I spoke with was helpful. The process was so much better than a dealership and I didn't feel like I was being ripped off. Would highly recommend. with was helpful. The process was so much better than a dealership and I didn't feel like I was being ripped off. Would highly recommend. More

What a freaking breeze. The guy who came to deliver the car was super nice too. I have no complaints. Car came clean and runs perfectly as well. Yup, I would purchase again. Seriously took 45 min to an hou car was super nice too. I have no complaints. Car came clean and runs perfectly as well. Yup, I would purchase again. Seriously took 45 min to an hour once I uploaded the bank statements and what not. More

My experience from start to finish has been awesome! Even the Delivery Specialist was awesome!!! Thank you Evan for bringing my vehicle!! Thank you Again everyone! the Delivery Specialist was awesome!!! Thank you Evan for bringing my vehicle!! Thank you Again everyone! More

I’m so glad I decided to go through Carvana. At first I was dealing with car max which wasn’t a good experience but Carvana gave me a great deal and a great car! I love it! The experience was so smooth. Fo was dealing with car max which wasn’t a good experience but Carvana gave me a great deal and a great car! I love it! The experience was so smooth. For now on this is how I will purchase future cars and also recommend them to friends and family. Thanks Carvana! More

The Carvana model suited me the best for my first online shopping purchase. I did not like the first car I selected so I returned it for the one I purchased. Most everything is done online yet when you have shopping purchase. I did not like the first car I selected so I returned it for the one I purchased. Most everything is done online yet when you have to speak with a Carvana rep it is pretty painless More

Initially I was skeptical about an online car purchase. My recent experience with Carvana however, was the easiest car purchase process I’ve ever had. I never had to leave my house! I ordered my car on a F My recent experience with Carvana however, was the easiest car purchase process I’ve ever had. I never had to leave my house! I ordered my car on a Friday night it showed up in my driveway a week later. I also got a good value for my trade in. I may never go to the brick and mortar dealer again. More