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Carvana

Tempe, AZ

3.0
10,162 Reviews

HQ

Tempe, AZ

85281

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10,162 Reviews of Carvana

September 28, 2020

If I can give a negative star rating I would. My car was defective from day one. My car was In the shop for a week and had to return since my 7day warranty was going expire and I did not get a chance to dri More

by Annydlc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Oct 01, 2020 -

Carvana responded

Thank you for taking the time to share your feedback with us. We know that buying a car is a huge deal and when you are purchasing, you are not looking to have any issues with your new vehicle. At Carvana, a 150-point inspection is completed on every car to ensure that it meets our high standards. The last thing we would ever want to do is deliver a vehicle that does not meet this standard. During this inspection, we want to take the necessary time to review every aspect of the car and address any areas of concern. It is disappointing to hear that the vehicle was presented in this condition and that it has caused you to return the vehicle. We would love to discuss this further with you and see how we can turn your experience around, but we are having trouble locating your account. Please reach out to us at (800) 333-4554 so we can address your questions and concerns.

September 28, 2020

Great car, prices, and customer service, and just easy to use! The guys at Raleigh were great too so yea Thank you for my car Love it! More

by fallen4you22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash!
September 28, 2020

This is my second Carvana car and I am still in love with Carvana. A great way to buy a car - no going back to the old way! More

by elam304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
September 28, 2020

It was an easy and pleasant experience! Would absolutely buy a car with Carvana again! Kyarah was awesome bringing the car and explaining everything thoroughly. We appreciate everyone who had a hand in this More

by R.K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyarah
September 28, 2020

My experience with carvana was amazing! The customer service was great.im happy with my vehicle.i would for sure recommend it to a friend or anyone looking to buy a vehicle! Thank you carvana! You guys More

by Mariogarcialv307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
September 28, 2020

Service has been awesome . The drop off was great. And the car has been a great experience thus far . I would recommend to friends an family. More

by Earlhassell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
September 28, 2020

This was by far the easiest process I have ever gone thru when buying a truck! The process was really quick and simple, and this will be my new route whenever I purchase another vehicle. Thank you Carvana fo More

by tplatt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
September 28, 2020

We had the absolute best experience with Carvana, no pressure, we viewed hundreds of cars online, we picked one, drove it home tried it for 7 days waiting to see if we wanted to keep it or if it wasn’t More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2020

Great experience! From start to beginning the process was extremely easy and pain free. The delivery driver was very helpful too. I was expecting a random guy but he was the one who checked out my car so he More

by Matt Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stenhouse
September 28, 2020

Carvana made buying a car so easy no need to go the dealership hassle free customer service excellent. And Kayla was wonderful. Thank you carvana. More

by oralia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
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