
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
My wife and I were beyond amazed at how easy and simple the Carvana experience was! Carvana has changed the approach and mindset when looking and buying a new car. We will definitely be looking into Carvan the Carvana experience was! Carvana has changed the approach and mindset when looking and buying a new car. We will definitely be looking into Carvana in the future when we decide to upgrade. Thank you Carvana! More
Literally the best car buying experience ever absolutely awesome I don’t want to buy another car in any other way than this! I really could not be any happier the website absolutely everything about it was awesome I don’t want to buy another car in any other way than this! I really could not be any happier the website absolutely everything about it was so streamlined fast easy and amazing totally totally worth it! More
I bought a car from Carvana 2 years ago and it was a piece of cake . Unfortunately this time around was quite the opposite. The first car i wanted got delayed so i decided to get a different vehicle. Th piece of cake . Unfortunately this time around was quite the opposite. The first car i wanted got delayed so i decided to get a different vehicle. The day of delivery that car got delayed. I didnt know what the issue was but i again opted for a different vehicle. Did all the paperwork again and at the time of delivery they told me there was some cosmetic damage , so it was delayed a week. Then on my delivery day , they called and said it would again be delayed by 3 more days . Needless to say i was very frustrated. I will say this , the carvana reps were all very friendly and cool so that did help a bit. I finally got my vehicle delivered, unfortunately later that day i got stranded in a rite aid parking lot and had to get towed. Turns out the battery was no good . And i noticed that there was still damage on the mirror that they said they had to hold the vehicle for an extra week . I still have to schedule that to be fixed. With all that said , i do love the vehicle but the experience was a bit too much this time around. More
Awesome experience. Cain Cooper helped till the end to make sure everything goes smoothly. Great company to deal with. Carvana Paid good money for the car. make sure everything goes smoothly. Great company to deal with. Carvana Paid good money for the car. More
This is the way all automobiles should be sold. No hassle, no pressure and they take care of the paperwork. I'm very satisfied with my 2017 Honda Pilot. I will spread the word to everyone I know tha hassle, no pressure and they take care of the paperwork. I'm very satisfied with my 2017 Honda Pilot. I will spread the word to everyone I know that is in need of a vehicle. Well done Carvana! More
Great new experience. From starting the process to Great new experience. From starting the process to finish, I was very impressed. It was easy, fast,and helpful. But the best part was all of the a Great new experience. From starting the process to finish, I was very impressed. It was easy, fast,and helpful. But the best part was all of the amazing customer service. My delivery date was pushed back a week. I had several people that called and texted me apologizing and trying to make it right. Then on delivery day, the young man who brought the car was equally awesome. Great experience. I highly recommend. More
What a fabulous experience!! We were skeptical at first but we’re out at ease the moment Natasha got out if the truck and brought our Mini Convertible to us! Having everything completed online was easy sch but we’re out at ease the moment Natasha got out if the truck and brought our Mini Convertible to us! Having everything completed online was easy schmeasy!!!! You made the whole process effortless! Your texts and phone calls were much appreciated, keeping us excited and up to date with the process prior to our delivery. Thank you to the team of Carvana!!!!!! You’re the best!!!!! More
The overall process was great. Browsing cars online (and through the app) was very simple and provided all the information I needed. Once I decided on a car and was able to look over the purchase agreement, through the app) was very simple and provided all the information I needed. Once I decided on a car and was able to look over the purchase agreement, I was able to talk to a representative on the phone (for a few hours I might add!) to get all of my questions and concerns addressed. The representative was extremely friendly and patient and put all of my worries at ease, considering this was my first time purchasing a vehicle by myself and it was all online. One thing that I would say could be improved is the cleanliness of the car upon arrival. The exterior of the car was sparkling clean, but the interior of the car definitely needed some work. Other than that the service was great, and the communication was completely transparent and consistent. I really appreciate the timeliness and frequency of communication regarding the entire process. I'm definitely going to be recommending Carvana to friends who don't want to deal with shady car dealerships or haggling! More
A great experience all around!!!! Andrew, the Carvana advocate, I worked was fantastic and helped throughout the entire process. Great job! Would definitely do again. advocate, I worked was fantastic and helped throughout the entire process. Great job! Would definitely do again. More