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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

September 03, 2020

Of the four (4) cars I bought in the past years, this is probably the easiest car buying experience. Plenty of vehicles to choose from. Friendly customer service. The process was simple and were all done o More

by luv4USA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony & Driver (forgot his name), Heather and others (forgot their names).
September 03, 2020

The best car purchase I have made in my life! I have known of Carvana for years but obtained more trust in the brand when my associate informed me he bought his vehicle from Carvana. The process was sim More

by Oscar Entrepreneur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelina, Jeremiah & Claudia.
September 03, 2020

Amazing shopping experience. Very straightforward and easy. All the frustrations of purchasing were prevented. Communication was on point, positive customer service experience and ease of use was at the More

by livewire98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
September 03, 2020

My car buying experience was great great and Kristen was so wonderful that I recommended two friends with the referral cards that were left in my new vehicle and they both purchased. However it is seeming More

by Jamie4583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristen
Sep 09, 2020 -

Carvana responded

Thank you for providing feedback on your recent purchase with us. Carvana is so glad to hear that your purchase was great and our team provided excellent customer service. Although you received your vehicle hassle-free, we are sorry to hear of a delay regarding your referrals. All of our customers can refer up to 10 people and once they are outside of their 7-day money-back guarantee, we can send the referral check via standard mail. Please accept our apologies for any miscommunication or delay regarding the referral process. After reviewing your, we see that our team was able to resolve the delay. Please feel free to contact us for any further questions at (800) 333-4554.

September 03, 2020

I had an amazing experience the process was simpler than dealing with a dealership the staff was informative and very helpful plus pleasant and the driver who brought the car to my home Peter was absolutely More

by orkiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter
September 03, 2020

Honestly greatest experience ever. I got to find a car I really liked then it went away because somebody started purchasing it but they emailed me the second it went back up for sale and I ended up buying i More

by Josephaup21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
September 02, 2020

i really like the choices that i have with the vehicles. there was about 12 to 15 vehicles and they were in very good conditions. so it was easy to choose. More

by tanker19e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora
September 02, 2020

Awesome Experience! Will be purchasing again and referring to family and friends! The process was easy and simple. Home delivery saved lots of time. Well taken care of! More

by Jduty48461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great!
September 02, 2020

The reason for the 3 is it came with undisclosed cosmetic and mechanical issues. They're handling them through a 3rd party, but we've had to drive and schedule service at two different places and we have onl More

by johnemackenzieii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
September 02, 2020

The best experience ever. From beginning to end..PERFECT! My advocates made sure I was happy with my purchase. Even walked me through the process. More

by jernarrawalkerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Clint
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