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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

August 31, 2020

I live in Montana where car selection is limited so this seemed like a great alternative to get the vehicle I wanted. However, they are real fast about getting all the documents signed but after that there More

by missam135
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Purchased online with no contact
Sep 04, 2020 -

Carvana responded

Thank you for taking the time to share your experience. Here at Carvana, we take great pride in providing full transparency by providing full access to our extensive inventory to all our customers regardless of where they live, as we are a nationwide dealership. We are sorry to hear that our Direct Delivery process was not a great fit for what you were looking for. After reviewing your account, we see that you have recently spoken with one of our Direct Delivery Specialists to evaluate the options to set you up for success. If there is anything more that you would like to share, or if there is anything we can do to regain your confidence, please call (800) 333-4554.

August 31, 2020

Couldn't have been easier! They took all the normal hassle out of buying a car, and instead made it the most pleasurable experience. Couldn't be more pleased with the whole process. Just about as easy More

by lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
August 31, 2020

Carvana was Awesome .Computer. savey I am not but everyone helped me !I recieved a great suv below book no fighting on the price no trade in Awesome thanks Jim fom Maine. More

by jimalden86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnel/ Connor/ Jordan
August 30, 2020

Carvana is awesome. They make the process 10x smoother than any other car purchase I have ever been through. All info readily available and open to me. Prices are prices. No gimmicks. I'd recommend to any More

by Hientattooer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
August 30, 2020

My husband, daughter, and I have purchased four vehicles from Carvana in the past four years. Each delivery was made on time, and every employee we’ve dealt with was polite and professional. However, the mo More

by MKV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
August 29, 2020

I had no idea what to expect when I bought a car online, but I really needed one and thought I would give it a try. I was very pleasantly surprised by how easy it was. I chose the vehicle I liked, was abl More

by parsons.jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donica,
August 29, 2020

EVERYONE I spoke to in person and over the phone at Carvana made my car buying experience the best I've ever had. Amazing customer service! I highly recommend buying from Carvana. Thank you. More

by JCS420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tennah
August 29, 2020

I started with another company who I ordered a car from @nd assured me it was delivered. And then no calls or texts responding to my questions. Horrible. My experience withCarvana was just the opposite. P More

by Abmsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Josh
August 29, 2020

This is the best way to buy a car. No hassles. No uncomfortable pushy sales people. And as you look at cars on carvana.com can always do your own research on vehicle reviews to decide which one has t More

by Msjill2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did it myself and not Sebastian
August 29, 2020

My experience purchasing a car through Carvana was amazing from beginning to end. It was so convenient, yet felt almost unreal to be able to do everything online. The car was a great deal and I absolu More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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