Back

Carvana

Tempe, AZ

3.3
10,135 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,135 Reviews of Carvana

June 30, 2020

I don’t even know where to start. First, they missed the fact I had dry rotted tires and almost zero brake pads. After 24 hours, engine light came on. Any time I call customer support, I get stuck on the ph More

by Brandonlee
Recommend Dealer
No
Employees Worked With
Too many
Jul 01, 2020 -

Carvana responded

Thank you for taking the time to provide us with this detailed feedback regarding your Carvana experience. We are disappointed to hear that you are experiencing these issues with your vehicle. As a rigorous 150-point inspection is conducted on every vehicle to ensure it meets our high standards, but we understand at times we will fall short. Carvana knows your time is valuable, and we know having to take the time to go through the repair process can be very frustrating. Although you decided not to keep the vehicle, we are glad that you did utilize our 7-Day-Money-Back-Guarantee to complete a return. After attempting to review your account for further assistance, we were unable to locate it with the information provided. If you have any questions and would like to give us a call, please know we are always willing to help at (800) 333-4554.

June 30, 2020

Great service and delivery time, car got here like 2 days after the order was submitted. Competitive prices on barely used cars, some cars are basically new with the year and mileage they have. Accommodating More

by Logan
Recommend Dealer
Yes
Employees Worked With
Herbie
June 30, 2020

Such an easy and simple process. Stress free and great price! I recommend to anyone selling their car! I would use them again for sure. More

by Laurabylone
Recommend Dealer
Yes
Employees Worked With
Cain, Jeremy, will
June 30, 2020

My experience with carvana was amazing and so easy! I loved not have to go to the dealership and getting my car delivered was amazing!! More

by Awoolf0102
Recommend Dealer
Yes
Employees Worked With
Colby
June 30, 2020

Buying experience was good. Truck was dirty and needed an oil change upon delivery. That would not have happened if I bought at a dealership. More

by Katell1
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 30, 2020

I love my new vehicle from Carvana! It was in great shape and super clean when it got delivered. Rob and Jozlin at the Grand Rapids hub made my car buying process so easy and they made sure to get me my vehi More

by Jessica J.
Recommend Dealer
Yes
Employees Worked With
Jozlin Johnson, Rob Frost
June 30, 2020

The only way to buy a vehicle....it was actually fun! No more dealerships for me. Everything was a smooth seamless and simple process....YIPPEE More

by ellareno
Recommend Dealer
Yes
Employees Worked With
I never really was given names...the guy who helped me with my final paperwork was awesome
June 30, 2020

This was the easiest way to buy a car. We would definitely go through Carvana again and have recommended Carvana to our family and friends. Everyone we dealt with was great, knowledgeable and will More

by michael.j.darling
Recommend Dealer
Yes
Employees Worked With
Leann
June 30, 2020

Hello. My car arrived last week and it is great! I really appreciate all of the work your associates have put in when I have had questions along the way. I would like to give some feedback about how my c More

by allison
Recommend Dealer
Yes
Employees Worked With
Jacob, Amanda
June 30, 2020

The vehicle was delivered spotless, I could not identify The vehicle was delivered spotless, I could not identify the flaws listed. Carvana is the way to go. Love the no dealer fees! Could not be happier More

by ealawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the names
...
748
...