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Carvana

Tempe, AZ

3.4
10,130 Reviews

HQ

Tempe, AZ

85281

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10,130 Reviews of Carvana

June 21, 2020

Excellent all-around experience. The ability to change vehicles until I found the one that was right for me was a blessing. The vehicle arrived and was spotless. the loan terms were considerably better th More

by robocabo
Recommend Dealer
Yes
Employees Worked With
Sebastian
June 21, 2020

The process was quick and easy. I financed the new car all by myself and the paperwork was quick when they delivered it. Plus the car is amazing. They really did make sure everything was perfect for deliv More

by cowgirlup515.mg@gmail.com
Recommend Dealer
Yes
Employees Worked With
N/A
June 21, 2020

This is the second car I have bought from Carvana and I have had the most enjoyable car buying experience. They are super honest up front about everything. Financing is made easy. If you don’t like your c More

by Vtrute
Recommend Dealer
Yes
Employees Worked With
Matt
June 21, 2020

I couldn't ask for more. 'Just wish we had the fun of using the vending machine! I would certainly use this service in the future. The car was in excellent shape. More

by Sailnsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
customer advocate
June 20, 2020

Carvana & the staff are excellent. My experience was amazing from beginning to end. I strongly recommend carvana to anyone searching for a vehicle. Great job More

by stacierechner5
Recommend Dealer
Yes
Employees Worked With
Ashley
June 20, 2020

Hands down easiest car buying experience ever. Every representative I dealt with was beyond helpful and Hunter (Our delivery driver) was awesome. I will highly recommend Carvana to anyone I know is plan More

by Bwaty32
Recommend Dealer
Yes
Employees Worked With
Hunter
June 20, 2020

I bought a car in just a few minutes! Thanks for making it so easy. What a pleasure, especially compared to the traditional car buying experience. More

by tribalgranny
Recommend Dealer
Yes
Employees Worked With
Justin
June 20, 2020

Awesome. Would never buy at dealership again... very organized. Easy to navigate. Vehicle is exactly as shown.. people all nice and professional... thanks a bunch More

by Rodfan77
Recommend Dealer
Yes
Employees Worked With
Driver was awesome
June 20, 2020

This was a very difficult process to go through. After I purchased it on the first day, the second day the car was up for sale again and I had to restart the process. Then I had to sign the contracts three More

by Steve Couturier
Recommend Dealer
No
Employees Worked With
I don’t know
Jun 23, 2020 -

Carvana responded

Thank you for providing insightful feedback on your recent purchase experience. Our goal is to provide a seamless purchase process from start to finish, so it is disheartening to hear this was not the case for you. Here at Carvana, our intention is to provide high-quality used vehicles that are delivered on time and are in tip-top shape. We apologize that your experience was less than stellar as it doesn’t align with Carvana’s values. After researching, we were unable to locate your account to further review your concerns. Please feel free to contact us at (800) 333-4554 as we would like the opportunity to make things right.

June 20, 2020

YYAAAAASSSSSSSSS Andrew was amazing! Awesome amazing service. I love the Toyota. The car is super super super duper CCUUUYYYUUUUTTTTTTTTTTTTTEEEEEE!!!!!! YYYAAAAASSSSS More

by nikd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Alyssa
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