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Carvana
Tempe, AZ
10,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,129 Reviews of Carvana
June 12, 2020
I purchased my car after a coworker purchased on Carvana. I can't say enough good things! The price was fair, the buying process was easy, and everyone was super nice! I will be recommending Carvana to every I can't say enough good things! The price was fair, the buying process was easy, and everyone was super nice! I will be recommending Carvana to everyone that is looking for a new car from now on. My only regret is not actually going to one of the vending machines to see how fun that is, but my area doesn't have one close by More
by kreitema
Employees Worked With
I can't remember names
June 12, 2020
Everything was great, the only exception is the 4 times I was rescheduled for my pick of my car. Other than that the staff was very friendly and helpful, just disappointed on how long it took me to get my ca was rescheduled for my pick of my car. Other than that the staff was very friendly and helpful, just disappointed on how long it took me to get my car More
by Darthbk27
Employees Worked With
sean
June 12, 2020
It was totally a different experience and a very pleasant one indeed! I never thought that buying a car can such be hassle free.. You guys are awesome!!! CARVANA ROCKS! one indeed! I never thought that buying a car can such be hassle free.. You guys are awesome!!! CARVANA ROCKS! More
by thupchog
Employees Worked With
Julia
June 12, 2020
By far the most enjoyable way to purchase a car! Start to finish the communication was thorough and professional. The paperwork was painless and best of all the car is amazing. I've already raved about Carva finish the communication was thorough and professional. The paperwork was painless and best of all the car is amazing. I've already raved about Carvana to friends and family. More
by amerrick1376
Employees Worked With
Dan
June 12, 2020
Was such an easy process with no complications with order, delivery was on time as scheduled. Was so nice to be able to do everything from home. Definitely will buy again from Carvana. order, delivery was on time as scheduled. Was so nice to be able to do everything from home. Definitely will buy again from Carvana. More
by shannonthorpe03
Employees Worked With
Paul
June 12, 2020
Very nice people to work with and really helped out with the social distancing with the whole pandemic going on. I got to the location and car was ready to be test driver everything we experienced was fast the social distancing with the whole pandemic going on. I got to the location and car was ready to be test driver everything we experienced was fast and easy took no more than 20 mins to drive away with my new car would highly recommend More
by luisdponcem98
Employees Worked With
Freddie
June 12, 2020
The purchase of the vehicle was easy and unencumbered. The delivery man was very helpful. The Pennsylvania state inspection station was very impressed with the car. I am happy with the car and plan my ne The delivery man was very helpful. The Pennsylvania state inspection station was very impressed with the car. I am happy with the car and plan my next car coming from Carvana. Thank you More
by Zeze Danmm
Employees Worked With
Jaila Schneider-Johnson, Tony
June 12, 2020
Good Car, Customer Service ... not so much I am happy with the car and with the financing, which I suppose are the two most important aspects of car-buying. The system is easily navigable onl I am happy with the car and with the financing, which I suppose are the two most important aspects of car-buying. The system is easily navigable online, but the customer service leaves a lot to be desired. First, the customer service folks online are different every time, even though they use the same stock avatar. That was confusing as it took me a while to figure out why the same person (ostensibly) didn't understand what we just discussed just yesterday. The customer service folks never followed through on their promises. "I'll send an email about it first thing in the morning," I would hear over and over again. No email ever came. I specifically said to never call and leave a voicemail due to hearing issues. When I did get the communication how was it? Yup, phone call. Floor matts and owners manual were not delivered when they were taken out for a cleaning. They weren't put back, but I was promised them. Then, after much hassle, I was only promised floor matts -- no owners manual -- to arrive in 4-5 weeks! These things aren't big things overall, but theyre enough to give the overall experience a definitive thumbs down; I will not be recommending Carvana to friends and family. More
by skg7
Employees Worked With
"Trina" from online assistance
June 11, 2020
Had a super easy, stress-free experience selling my car with Carvana. Andrew from Boost Acquisition was very helpful and answered all of my questions. with Carvana. Andrew from Boost Acquisition was very helpful and answered all of my questions. More
by wendyb
Employees Worked With
Andrew
June 11, 2020
Hassle Free The purchasing process was hassle free, especially using their app. I was able to browse at my leisure. I was very comfortable with their inspection p The purchasing process was hassle free, especially using their app. I was able to browse at my leisure. I was very comfortable with their inspection process, especially seeing that they actually replace things if they aren't right before they list it. My car came as advertised, and even the blemishes were less than I expected. I shopped around at prices online, and my car was the lowest price I found. I will for sure use the referral cards that they gave me. Delivery was as expected, and the truck driver was very friendly and knowledgeable. More
by Jeff G
Employees Worked With
I really didn't work with any employees
