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Carvana
Tempe, AZ
10,130 Reviews
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10,130 Reviews of Carvana
June 04, 2020
They do not deliver the car to your house they deliver the car to a truckstop outside of your city and you get to go find the trucker and pick it up.They also didn’t send me my template and wanted me to d the car to a truckstop outside of your city and you get to go find the trucker and pick it up.They also didn’t send me my template and wanted me to drive illegally More
by Carvana sucks
Employees Worked With
Samantha
June 04, 2020
My new car. So my new car 2019 Dodge Grand Caravan SXT was over a week late being delivered. And when the day did finially come for it to be delivered they of cou So my new car 2019 Dodge Grand Caravan SXT was over a week late being delivered. And when the day did finially come for it to be delivered they of course were late delivering it. The rearview mirror is barely hanging on and missing a piece which was not in the pictures so must of happened sometime during the extra week they had my car. I noticed the change oil flash up after I had the car for about 100 miles. Not sure if I just missed it the first day because I didn't know it would show as soon as I turned the key then disappear so now I have to get an oil change on a car I had for 2 days. The extended warranty isn't extended it's concurrent with the factory warranty so I paid for a warranty that my vehicle already has on it. If it wasn't for the Covid shutdown this would have been a no sale. Wish I would have waited for a real dealership. More
by djsugarpapasmooth
Employees Worked With
Sebastian
June 04, 2020
Blown away at the selection, customer service and experience, PLEASE, PLEASE, PLEASE skip the hot dealerships come here, LOVE THEM! You have nothing to lose - you can send the car back after 7 days i experience, PLEASE, PLEASE, PLEASE skip the hot dealerships come here, LOVE THEM! You have nothing to lose - you can send the car back after 7 days if you aren't satisfied, look at other cars - there is NO downside!! Find the car of your dreams!! More
by beckatech
Employees Worked With
Sydney
June 04, 2020
Buying a car with Carvana has been easy and hassle free. I love my 2017 Volkswagen Tiguan, it’s fast and fun to drive. I would recommend using Carvana. I love my 2017 Volkswagen Tiguan, it’s fast and fun to drive. I would recommend using Carvana. More
by colesam27
Employees Worked With
Aaron
June 04, 2020
Great Carvana experience, as always! Had a 1-day delay on delivery due to issues with state inspection but I was kept informed every step of the way and the vehicle was delivered promptly at the rescheduled delivery due to issues with state inspection but I was kept informed every step of the way and the vehicle was delivered promptly at the rescheduled appointment time. Everything was exactly as advertised with no surprises and took me just a matter of days from start to finish. This is my second vehicle from Carvana and I would recommend it to everyone looking for a new used vehicle. The contactless delivery was incredibly streamlined and I hope it sticks around as an option for introverts like me. More
by bluefunoodle311
Employees Worked With
Jess
June 03, 2020
This was one of the most awesome experiences I've ever had buying a car. Everything went so smoothly and I will recommend this to everyone I know. From the online experience all the way to the truck drive had buying a car. Everything went so smoothly and I will recommend this to everyone I know. From the online experience all the way to the truck driver that delivered my car you were all just awesome! I will never buy another car any other way. Thank you Carvana!!! Sincerely a Carvana customer for life! Mario Flores More
by Marioflores9667
Employees Worked With
Sebastian
June 03, 2020
I originally picked out a Honda CRV but had to return it due to some transmission issues. I choose another vehicle, Jeep Compass. My driver, Herbie, was excellent, both times. Kept me up to date to estimate due to some transmission issues. I choose another vehicle, Jeep Compass. My driver, Herbie, was excellent, both times. Kept me up to date to estimated time of arrival. He went through the process of paperwork in an easy to understand manner. He answered all of my questions to my satisfaction. I love my "new-to-me" car. I haven't received registration information yet, but I just bought the Jeep and the process is during the COVID-19 pandemic. More
by bethbranan
Employees Worked With
Herbie (driver both times)
June 03, 2020
Awesome Experience This is my 1st time going threw the process of buying a car from start to finish on my own. I was nervous about making the right decision and didn't This is my 1st time going threw the process of buying a car from start to finish on my own. I was nervous about making the right decision and didn't know what to expect. I know I must have called the customer service number several times to ask questions and each time I was greeted with a kind and friendly person who answered my questions and put my mind at ease. I was really satisfied with the process of picking out the car, applying for financing and then picking up the car. I chose to pick up the car at the vending machine and that in itself was an experience :) I was very pleased with the fact that I was not pressured into buying something that I didn't want or couldn't afford. The upfront pricing and not having to haggle with a car salesperson was excellent. More
by mrs_anett
Employees Worked With
All of the Carvana Employees
June 03, 2020
First my car was delayed by an entire week- I had already paid for the insurance and schedule a road trip to see my I’ll mother which had to be canceled. Than it was delayed again for another day at the last paid for the insurance and schedule a road trip to see my I’ll mother which had to be canceled. Than it was delayed again for another day at the last minute due to a “cracked windshield.” Once we finally received the car, after not even having it an hour one of the tires completely busted while I was driving 45 miles per hour on a busy chicago highway- so much for that 150 point inspection. Than I had an issue with roadside assistance. And sat in the car for an hour trying to convince them that I had bought the car. After taking it to have the tire replaced, the tire place said another tire was on the verge of doing the same thing. It’s been over a week and a half waiting for someone from Carvana to even call and apologize. Still nothing. Risked my life and not even a call. Be smart use another service. More
by Dleader84
Employees Worked With
Unsure
June 03, 2020
I found a great car with all the amenities that I wanted. This is the easiest way to buy a car. I am so happy with the care and service from Carvana! This is the easiest way to buy a car. I am so happy with the care and service from Carvana! More
by debbie1618
Employees Worked With
Andrew
