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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

May 14, 2020

Best car buying experience! The old way of spending hours on end going back and forth with car salesmen until you reach an agreement is over. My last car purchases from dealershi More

by cory.ocarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
May 14, 2020

I was unable to get my vehicle (15 subaru forester 25k miles) in for an inspection within the initial 7 day period due to covid 19 quarantine. Engine was shot. The short block, cylinder heads, turbo, & al More

by apetrocelli11
Recommend Dealer
No
Employees Worked With
Malaysia, Logan
May 14, 2020 -

Carvana responded

Thank you for taking the time to reach out to us and share your experience. We are disheartened to hear of the condition that your vehicle was delivered in. Carvana aims to provide customers with an exceptional car buying process, coupled with high-quality pre-owned vehicles. For peace of mind, we do offer a complimentary 100 day/4,189 mile limited warranty with all of our vehicles sold. We appreciate your feedback and utilize it in a number of ways, all in an effort to maintain the level of customer service we strive to provide. After reviewing your account, we do see that our team is assisting you to resolve your concerns. Please do not hesitate to contact us at (800) 333-4554 should you need further assistance.

May 14, 2020

Best car buying experience Hassle free online shopping for a car. Found a cute white Jetta that I am very happy with. The dealer in Westminster was very nice and professional an More

by Jackie0744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember empployees name
May 14, 2020

Wonderful Experience Buying a car through Carvana was so much easier than going to a car lot and spending an entire day. Fantastic Employees! Thank You Carvana! More

by speedway165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle, Michelle and more I can't remember.
May 14, 2020

quick, easy, safe Picking up my vehicle from the vending machine was completely touchless and completely sanitized. They employees went above and beyond in keeping the More

by jowens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mosites
May 14, 2020

The whole experience was amazingly easy and simple. The support staff was helpful and friendly. It was all so efficient I really couldnt believe it. Such a great way to buy a used car! More

by Wmadden
Recommend Dealer
Yes
Employees Worked With
N/A
May 14, 2020

Easy & Smooth Experience!! So easy and I feel confident in the car I purchased. The car was delivered with the wrong color car mats, but the drop off gal assured me they would More

by smhankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
May 14, 2020

Application process, simple. The ability to view the car inside and out was amazing. Literally everything was done from the comfort of my home at my convenience. No haggling sales people, waiting for hours, More

by Yvette
Recommend Dealer
Yes
Employees Worked With
Ryan, deliverer.
May 14, 2020

All the people I spoke with were very courteous. The vehicle was delivered dirty and with a damaged bumper and tires that barely met specifications. I would like to say that I’m extremely satisfied but More

by Tim
Recommend Dealer
Yes
Employees Worked With
Brian and Austin
May 14, 2020

It was great! I would highly recommend. Easy. Breezy. Everything was clear and intuitive. The process was transparent and easy. It's a honest dealership. I would no More

by Dr.ABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajina
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