
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
After dealing with a few local dealerships that couldn't keep their word. I decided to try Carvana, let me just say that it was thw best car buying experience I have ever had when trying to buy a car. The r keep their word. I decided to try Carvana, let me just say that it was thw best car buying experience I have ever had when trying to buy a car. The representatives that I spoke to were very nice, the delivery driver kept me informed about the delivery of the car, and the online experience of looking and picking out a car were great. I really liked that it gave me my exact terms for each car I looked at. That really helped with the process of picking out a car that I could afford from the down payment to the monthly payments. Thank uou Carvana for the best car buying experience ever. I have already told all my friends and family that this is the way to go, no hassles, no salesmans, no bs just straight forward info. So, Thanks again for the awesome experience. Will definitely recommend and would buy from Carvana again. More
Thank you for making my car purchase easy and hassle free. Never thought I would buy a car online but I did. Very happy about it too. free. Never thought I would buy a car online but I did. Very happy about it too. More
I loveeee my car. It doesn’t have a lot of miles and it runs good. The process was very easy too! They always answer your questions to the best of their ability too. runs good. The process was very easy too! They always answer your questions to the best of their ability too. More
Solid Car But Carvana Process Lacks Attention to Detail I was very pleased with the overall condition of the car I received from Carvana, however the dealer prep process needs better quality control. The ve I was very pleased with the overall condition of the car I received from Carvana, however the dealer prep process needs better quality control. The vehicle I received accurately reflected what was advertised in the Carvana listing, however Carvana lost one of two keys and then delivered the car without either a state safety or emissions inspection as is required in Virginia. In addition, The car was also delivered without a front license plate bracket. I didn't appreciate the fact that Carvana's only response was to tell me to get the work done on my own and submit for reimbursement. My loss of time was significant, and Carvana's reimbursement process is both cumbersome and extremely slow. Carvana has become over-reliant on simply telling customers with issues that Carvana should have resolved prior to delivery to submit a claim through SilverRock, Carvana's warranty partner. This sales process needs a lot of improvement. More
Dealing with Carvana was an amazing experience. My wife was able to schedule the delivery of our Hyundai and we had reviewed the vehicle from the great assortment of photos and had the car delivered for ou was able to schedule the delivery of our Hyundai and we had reviewed the vehicle from the great assortment of photos and had the car delivered for our test drive and received all the papers to sign within just a few days. The delivery rep was very professional the entire experience was flawless. We will definitely use them again in the future. More
I wouldn’t definitely recommend Carvana! Everything was fast and easy! They delivered the car and I was so amazed. They’re Legit y’all 🥰❤️ fast and easy! They delivered the car and I was so amazed. They’re Legit y’all 🥰❤️ More
It was the best car buying experience I have had. They were very conscientious about the no contact policy. Everyone is helpful and available with a number to call anytime. Very good service. Prices were were very conscientious about the no contact policy. Everyone is helpful and available with a number to call anytime. Very good service. Prices were half that I would pay at a dealership for the same car with less add on fees. They handle pretty much everything for you and I loved the 7 day trial period with the option to trade in for a different vehicle if I felt this one was not a good fit. We are definitely utilizing carvana again for our next purchase and I am recommending them to everyone I know. I also loved the cute travel cup that came with the car. Extremely satisfied with this dealer. More
Still amazed at how easy this was! I have honestly spent more time buying a dress on Amazon than it took me to get approved for financing and schedule a delivery with Carvana. Unbeliev I have honestly spent more time buying a dress on Amazon than it took me to get approved for financing and schedule a delivery with Carvana. Unbelievably smooth & seamless. Only negative thing was an unfortunate week's delay in delivery due to a transportation issue but it ended up being totally fine. Every person I've spoken to at Carvana has been friendly and helpful. The delivery guy Lawrence was FANTASTIC and very friendly. Love this whole process. More
bad bad bad They delivered a wrecked car to me and I reported it once I realized the issue. They had me take it to a certified dealer. Then when it was ready to a They delivered a wrecked car to me and I reported it once I realized the issue. They had me take it to a certified dealer. Then when it was ready to approve the fix on my car they denied it saying I never reported the issue in the first 7 days. I have did not have my 12K car for the first 6 weeks. Now I'm paying on a 12K car that is wrecked. More