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Carvana
Tempe, AZ
10,165 Reviews
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10,165 Reviews of Carvana
March 30, 2020
Man!!! Carvana experience is one of a kind, just amazing! I’m a working mom and literally never have time to go to dealerships, which let’s be real no one likes going to a dealership knowing they’re going t I’m a working mom and literally never have time to go to dealerships, which let’s be real no one likes going to a dealership knowing they’re going to try to upscale you. I’m grateful for the agents on the phone who held my hand and made this a positive experience even with my situation. Thank you!! More
by Val2020
Employees Worked With
Guillermo, Laura, Dillon
March 29, 2020
Amazing This was such an easy and stress free experience! Being a single girl, there was no harassment at all that you would normally see within a car dealers This was such an easy and stress free experience! Being a single girl, there was no harassment at all that you would normally see within a car dealership. The man who dropped off my car was so incredibly nice and funny. I was treated with respect the entire time. I also had my mechanic look over the car as well and he said he has never seen such a nice quality used car before. I am extremely thankful for this experience! I was extremely nervous and so happy that this was amazing <3 More
by rowantiedemann
Employees Worked With
I am unsure of their names...I am really sorry!
March 29, 2020
Worst experience. Was told I had to wait to purchase Carvana care until I left and they could not help me. Would not have left with vehicle if I had known that. Battery was dead needed to buy new batter Carvana care until I left and they could not help me. Would not have left with vehicle if I had known that. Battery was dead needed to buy new battery, crack in windshield, and they told me tire pressure was off there was a nail in tire and had to get that fixed as well. I left with the vehicle know omg had to buy a new battery which was fine I was told I would be reimbursed. But they didn’t tell me any of this until about an hour before I went to get the vehicle. By this point I had already gotten rid of other vehicle transferred insurance over to new vehicle. And so I was willing to deal with issues and get resolved on my own. However this should have all been fixed and checked prior to the day of me coming to pick my vehicle up which I had purchased weeks in advance. I would not have been as upset if I hadn’t been misled and told to purchase Carvana care once I leave. Due to the problems with the vehicle prior to leaving I would have said let’s postpone me getting vehicle so I can purchase Carvana care. Overall would not recommend Carvana after this experience. More
by rayna1098
Employees Worked With
Unknown
March 29, 2020
The savings off list price at the expense of frustrations, hassles, and multiple phone calls over a 3 week period... Depends how much time you have and how much that time is worth to you. Yes, t frustrations, hassles, and multiple phone calls over a 3 week period... Depends how much time you have and how much that time is worth to you. Yes, there’s no “negotiations” on the price, but that’s even with they screw up. We ended up having 4 delays, change of pick up location, and ultimately changing the vehicle. When it finally arrived, it was damaged and will now have to be in the shop for another week. More
by E.Coelho
Employees Worked With
Too many to remember
March 29, 2020
The Way to Shop for a Car Outstanding experience. From selecting the vehicle to drop off, everything went flawlessly. Kudos to Jerri, who brought the car to our neighborhood, Outstanding experience. From selecting the vehicle to drop off, everything went flawlessly. Kudos to Jerri, who brought the car to our neighborhood, for providing me with everything. I needed to immediately drive the vehicle. No hassles, no bait and hook, no pressure - you get the car you want. More
by Todd
Employees Worked With
Jerri
March 29, 2020
Best car buying experience i have ever had no hassle no back and forth on price get all terms upfront only had to make one phine call for 1 document.Had a issue with tires on rear of car was taken care of back and forth on price get all terms upfront only had to make one phine call for 1 document.Had a issue with tires on rear of car was taken care of no question ask delivered on day on time very polite will buy from on next vehicle purchase More
by Cody35040
Employees Worked With
Joan
March 29, 2020
Very pleasant experience. Staff was friendly and eager to help and make sure i had all the information i needed. Responded quickly to any questions i had. help and make sure i had all the information i needed. Responded quickly to any questions i had. More
by Mikeemerson
Employees Worked With
Rachel
March 29, 2020
I'm happy that I went through carvana they answered all my questions and they was very fast about getting the car to me and they was very nice so I would recommend them to anyone my questions and they was very fast about getting the car to me and they was very nice so I would recommend them to anyone More
by Mrshenderson84
Employees Worked With
Don't remember the name
March 29, 2020
Was a very simple process. Took minimal time. All reps were very helpful and attentive. Would highly recommend to someone who wants to avoid a dealer were very helpful and attentive. Would highly recommend to someone who wants to avoid a dealer More
by Scott.h.bromschwig
Employees Worked With
Don’t remember
