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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 24, 2020

So far it's been a GREAT!!!, experience the whole process is definitely easy the car was delivered right on time. Very professional agent. NP More

by Procareer1st
Recommend Dealer
Yes
Employees Worked With
Tyler
March 24, 2020

Excellent, Pleasant experience Very pleased. Software was straightforward and easy to use. The people were pleasant and kept me informed every step of the way. I only had to speak More

by Df
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
March 24, 2020

Constant communication along the way. Ease of financing. Prompt and professional delivery. Honored warranty without hassle. Helped find repair facilities in my area. Definitely would buy grime Carvana agai More

by AmyP
Recommend Dealer
Yes
Employees Worked With
I cannot recall
March 23, 2020

I’ve never imagined buying a car online. Getting financed and selecting our new 2018 Sportage was 1/4 the time I would’ve spent at the dealership. The customer Service and follow up was a one More

by erica
Recommend Dealer
Yes
Employees Worked With
Justin
March 23, 2020

Process was quick, easy, and painless. Sales associate reaches out and was helpful, communicative and informative. Offer was reasonable and pick-up took around 10 minutes. Overall great experience and wou More

by wcolerobertson
Recommend Dealer
Yes
Employees Worked With
Andrew
March 23, 2020

Seamless and LOVE my new car So easy to manage. They worked with me and reserved my car after I hit a slight financial hiccup. The employees had patience and were very upbeat on t More

by mwkavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
March 23, 2020

We originally were to purchase a 2014 Ford F-150. The truck had a mechanical issue found prior to delivery. We opted to swap it for a 2013 Ford F-150. Needless to say we had a bit of a rough start. We More

by Florida Buckeye
Recommend Dealer
Yes
Employees Worked With
Melissa
March 23, 2020

Awesome concept! Super easy and convenient. Yes you really do get a big token and get to put it into the vending machine! FUN experience! More

by vjtbq
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
March 23, 2020

Great company to virtually purchase a car from. Everyone was so friendly, nice, and extremely responsive to all of my questions. I would highly recommend this company to anyone who hates spending hours at a More

by Katherine.lange001
Recommend Dealer
Yes
Employees Worked With
Luis, Ashley
March 23, 2020

Please be careful when you buy a car and make sure they give what they are advertising, I bought a car from them and they were deceitful and now I’m stuck with a car I can’t drive. More

by John
Recommend Dealer
No
Employees Worked With
Andy
Mar 26, 2020 -

Carvana responded

It is disappointing to hear that the vehicle you received did not meet your standards. We strive to be as transparent as possible when advertising our vehicles and apologize that it was not what you expected. With every vehicle purchase, Carvana offers a 7-Day Money-Back Guarantee as we would never want a customer to stay in a vehicle they are not in love with. Unfortunately, we are unable to locate your account but would love the opportunity to try to rectify your concerns. Please reach out to us at (800) 333-4554 and we would be happy to assist.

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