Back

Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,128 Reviews of Carvana

March 19, 2020

This was the best experience ever to buy my first car. Everyone that I talked with on the phone was nice and helped me with the questions I had and when it was time to get me car Lindsay made sure she got More

by Devontaylor2199
Recommend Dealer
Yes
Employees Worked With
Lindsay
March 19, 2020

Will was great and extremely helpful when he delivered the car. Will was very organized and informative throughout the process. I love the car and the Carvana experience. More

by Ennis
Recommend Dealer
Yes
Employees Worked With
William Phillips
March 19, 2020

I was so nervous about using caravan to purchased my vehicle but it was truly the best car buying experience I ever had. The process was so easy and there was no annoying sales person trying to sway you More

by chertay515
Recommend Dealer
Yes
Employees Worked With
tom.natalie awesome!
March 19, 2020

From start to finish, Carvana made the selling of my vehicle effortless. Andrew established contact and from that pout on the process was easy and a positive experience. More

by chapshallcross
Recommend Dealer
Yes
Employees Worked With
Andrew
March 19, 2020

Easiest car buying experience I've had. Look forward to buying from them again in the future! The folks in customer service were very helpful, and friendly. The folks at the vending machine, very friendly More

by Trash Hauler
Recommend Dealer
Yes
Employees Worked With
Kelly
March 19, 2020

This was simple! I enjoyed my shopping and love my purchase. This was the best experience I have ever had buying a car. I will only shop for a car using carvana! More

by Sherrymay_petriella
Recommend Dealer
Yes
Employees Worked With
The whole Frisco store was great!
March 19, 2020

I was really happy with how friendly and patient everyone I worked with were. It made the experience fun and doable. If I didn’t understand something, my agent would talk to someone on the team and come back More

by Greglyn
Recommend Dealer
Yes
Employees Worked With
I can’t remember all the names. They were all just great!
March 19, 2020

It was so easy! I hadn’t purchased a car in 17 years and was not looking forward to going to a dealership. I asked friends and started with auto trader. I was able to put in exactly what I was looking for. More

by SCTucson
Recommend Dealer
Yes
Employees Worked With
Jason
March 19, 2020

Sale of vehicle Carvana purchased our Ford Explorer and everything went very smooth. Working with Trish was a pleasure she coordinated everything from verifying our d More

by denurl
Recommend Dealer
Yes
Employees Worked With
Tricia Howell
March 19, 2020

Very filthy car The car shape and odor were fine. We received the car and it was what we expected base in the pictures. However, the inside of the car was very, very More

by rey.godales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the name
Mar 21, 2020 -

Carvana responded

Thank you for taking a moment to provide us feedback on your recent car-buying process with us. At Carvana, all of our vehicles are put through a 150-point inspection to ensure they meet our standards and exceed yours. We are disappointed to hear that your vehicle did not arrive in the immaculate condition that we strive for. After reviewing your account, it appears you have been in touch with our After-Sale Repair team. Please feel free to continue utilizing our advocates as an available resource in the event you still have any additional questions at (800) 333-4554.

...
834
...