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Carvana

Tempe, AZ

3.0
10,155 Reviews

HQ

Tempe, AZ

85281

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10,155 Reviews of Carvana

March 08, 2020

Great Experience Loved how it was done 100% online. It was much better then the dealerships I went to and should have went here first! The people I worked with were ve More

by afournier1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure names
March 08, 2020

This was the smoothest car buying experience I have ever had. The staff was amazing and the car is awesome so far!!! Carvana addressed all of my concerns and the entire transaction took less than an hour. More

by wckrieger
Recommend Dealer
Yes
Employees Worked With
Chris
March 08, 2020

Beautiful Car My Mercedes was a great value and in great shape. Did not have a backup camera ....disappointing. Having to install one....Premium pkg was Q01 ....not More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortnei was outstanding, bubbly and positive....a joy to work with....do not lose her
March 08, 2020

The best thing ever. Shop from the comforts of your home . With friendly and professional people, I highly recommend Carvana for a vehicle . I love my car . More

by Sheilar
Recommend Dealer
Yes
Employees Worked With
Vanessa
March 08, 2020

Carvana made a very fair offer for my car and the transaction was very smooth. They even came to my house to pick up my car. Highly recommend. More

by Happy car owner
Recommend Dealer
Yes
Employees Worked With
Trish
March 08, 2020

Incredible Experience. Melissa: set up car being bought. Jason: picked up car and provided check. Both awesome. Will never do private sale or trade again. More

by CJRosenbaum
Recommend Dealer
Yes
Employees Worked With
Melissa and Jason.
March 08, 2020

Very easy process and friendly people. Both the buyer and pickup person were easy to deal with bd made the process easy and simple to work through. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Cain
March 08, 2020

Easy buying process! I was able to pick the car that I wanted and was able to fully review any issues or defects with the vehicle. My vehicle didn’t have floor mats when purchased, I was surprised to find More

by matricefis78
Recommend Dealer
Yes
Employees Worked With
Unsure
March 08, 2020

Disappointed with the overall experience. Drove 2:45, 180 miles one way, arrived 40 minutes early and vehicle was not ready for 12:20pm pick up. Car was not (if) inspected properly and had to take to local V More

by Requejo.paul99
Recommend Dealer
No
Employees Worked With
Not disclosing
Mar 11, 2020 -

Carvana responded

Thank you for reaching out to us about your experience with Carvana thus far. First and foremost, we want to thank you for bringing this to our attention. We understand that your time is important so we want to apologize for your appointment at our local location. Additionally, it is never our intention for you to be enduring mechanical issues with your vehicle so soon after delivery. After reviewing your account, we see that our Inside Team has already spoken with you regarding your frustrations with the vehicle and an amicable solution has been presented. However, if you have any additional questions or concerns, we would love to hear from you at (800) 333-4554.

March 08, 2020

A very easy and transparent process. Would recommend for people that don't need the hassle out of the whole buying/selling process. Happy with results! More

by sylvanafd86
Recommend Dealer
Yes
Employees Worked With
Andrew
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