
Carvana
Tempe, AZ
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10,130 Reviews of Carvana
I just used Carvana for the first time and I have to say the entire process was awesome! I had bought many cars over the years and will never purchase through a traditional dealer again. Thank you Carvana the entire process was awesome! I had bought many cars over the years and will never purchase through a traditional dealer again. Thank you Carvana! More
I got Mercedes SLK 62000 miles on it ! Beautiful car! Very easy experience to buy on line ! I ll recommend Carvana ! Only the delivery guy was new to this , didn’t know anything about car ! He just said Very easy experience to buy on line ! I ll recommend Carvana ! Only the delivery guy was new to this , didn’t know anything about car ! He just said if you don’t like car you can return it in 7 days lol. Overall good experience 👍🏼 More
Had a seamless experience. I worked with Ian and his communication and follow up was great . Michael came on a timely manner to pick up the car. Very professional and prompt! I would see my car again communication and follow up was great . Michael came on a timely manner to pick up the car. Very professional and prompt! I would see my car again to this company. More
I was hesitant, but now, no regrets!! I wanted an additional car and knew I didn't want to spend hours at a dealership, haggling for a price and filling out tons of paperwork! So I looked I wanted an additional car and knew I didn't want to spend hours at a dealership, haggling for a price and filling out tons of paperwork! So I looked at the option of shopping online. I did some research and it seemed Carvana came out on top with my findings. I felt they had better assurances if I wasn't happy with my purchase, so I spent a month or two looking at cars (I knew what make and model I wanted). I found what I still consider a bargain (2016 Nissan Rogue with only 10k miles)! I was a little hesitant with going through with it, but it was the best decision I ever made! The process was simple and the people who contacted me were polite and friendly. There was a slight delay in delivery, but they were very apologetic. I got my car and couldn't be happier! I did find further imperfections that were not advertised. Nothing major, just minor light scratches. I called them to let them know, sent them photos, and they immediately agreed to send me $100 for the inconvenience! I would highly recommend them to anyone who's looking to buy a car! I've already recommended them to co-workers who are intrigued and interested. The referral scheme will give them a discount and money in my pocket! A no-brainer, on all counts!! More
Very responsive and customer centered I recently purchased my first ever car online via Carvana. The experience was so easy, the staff was very friendly and professional. I found some da I recently purchased my first ever car online via Carvana. The experience was so easy, the staff was very friendly and professional. I found some damage on the vehicle that occurred in transit and the driver took photos and filed the claim on my behalf. Within 24 hours the claim was approved and repairs are set up for next week. I had a great experience and the vehicle was just as described. Thank you so much to the Carvana team. I great easy to purchase a vehicle. More
The shopping and buying process is great. No hassles, no pressure. They follow up with you and work to resolve any issues for you. I re-detailed the car after delivery due to a poor detailing job, also r pressure. They follow up with you and work to resolve any issues for you. I re-detailed the car after delivery due to a poor detailing job, also replaced the windshield wipers, as they were not good. The tires meet the 5/32 treadwear that they inspect to, but just barely. If these are the only things I can complain about, then they did a really good job. This is my second purchase from Carvana, and will not be my last. More
Started out well and easy of course. Found the car I wanted almost immediately. Rescheduling issues and about a week or so later the car ended up not even being the color advertised. A couple things sti wanted almost immediately. Rescheduling issues and about a week or so later the car ended up not even being the color advertised. A couple things still needed some replacement so they reimburse some of cost for the parts which should been all, plus the billing issue that charged double my down payment still waiting on my refund. However the care of the car itself was maintained and is in good condition mechanically so far. More
Beware they are running a scam! They said they gave me an appraisal on my car and they made an appointment to pick it up after a long process of getting it scheduled! Never showed up and gave me the run arou appraisal on my car and they made an appointment to pick it up after a long process of getting it scheduled! Never showed up and gave me the run around sellers beware! More
This was the best experience in car buying I have been party too EVER. Easy and quick and pain free! My boyfriend and his daughter recently leased or purchased a car at the traditional dealer and each t party too EVER. Easy and quick and pain free! My boyfriend and his daughter recently leased or purchased a car at the traditional dealer and each time took us 2 to 6 hours to pruchase. More