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Carvana
Tempe, AZ
10,132 Reviews
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10,132 Reviews of Carvana
December 14, 2019
Everything went great until the day my car was delivered. I still love my car but I feel like I was deceived. The guy delivering my car scuffed the rim and rocker panel and told me carvana would fix it. Now I still love my car but I feel like I was deceived. The guy delivering my car scuffed the rim and rocker panel and told me carvana would fix it. Now all they want to do is fix the rocker panel and not the rim. I am working with them now to see if they will fix rim. I will buy another car from here because the process is flawless. Hopefully nextime they take 10 extra seconds and do the final step correct. More
by Hbeck718
Employees Worked With
Jasmine
December 14, 2019
Let down Boy was I so ready and eager to want to embrace the new approach to buying/selling, but there are far too many bugs to still work out. I can understan Boy was I so ready and eager to want to embrace the new approach to buying/selling, but there are far too many bugs to still work out. I can understand the no negotiating strategy, it really has to be that way for this to work and quite honestly prices are reasonable. I was selling my car. Which, went for slightly lower than KBB despite having almost no miles and heavily optioned, but again, I want to embrace a new way of doing things. When I accepted my offer, uploaded my documentation, I was then presented with an even LOWER offer. Odd. I then proceeded to chat with Carvana who told me even though I had an email (written documentation) that I have a higher offer, that they could not help and that I should take it to the dealership. Oh well, so much for progress and trying to evolve into something better... More
by chevyguy2
Employees Worked With
Sebastian
December 14, 2019
Easiest car purchase ever, but I was very excited about the process being so smooth with the lack of paperwork I had to read over and sign, in person. The one thing I'm not too sure I was very excited about the process being so smooth with the lack of paperwork I had to read over and sign, in person. The one thing I'm not too sure about is when I took my car to a shop to have a courtesy check done, I was informed the positive terminal on my battery was loose. I would assume that's one of the things the mechanics would check first before the car was ready to sell. Not sure why they wouldn't double check everything before giving it the "GO" to be sold. More
by Britt
Employees Worked With
Don't remember
December 14, 2019
This was the easiest car sale I have ever had! Andrew reached out to me, they did all of the assessment and offer over text and email. Once I got to the store, it took 11 minutes for them to give me the reached out to me, they did all of the assessment and offer over text and email. Once I got to the store, it took 11 minutes for them to give me the check and take possession of the car. 11 minutes!! I don't think I'll ever try to sell a car any other way. I was very skeptical, but this was fast, easy, and painless!! Win! More
by sbartee
Employees Worked With
Andrew. Liam
December 14, 2019
Very unhappy So far Carvana has not lived up to any of the promises the delivery person made on delivery. We purchased the car as listed with a factory rubber mats So far Carvana has not lived up to any of the promises the delivery person made on delivery. We purchased the car as listed with a factory rubber mats and trunk liner. We are still waiting so far Carvana has sent us a cheap set of aftermarket mats and everything has been a fight. the car was delivered covered in salt to the point it was completely white. I would not recommend to anyone to buy online More
by burfeindcontracting
Employees Worked With
many
December 14, 2019
NO HASSLE This was an enjoyable purchase, compared to Dealers. I drove my 2013 XTS (trade in) a hundred miles to Frisco TX he took a couple pictures, and that w This was an enjoyable purchase, compared to Dealers. I drove my 2013 XTS (trade in) a hundred miles to Frisco TX he took a couple pictures, and that was it. Was a little disappointed to find out the Ridgeline wouldn't fit in the vending machine I was really looking forward to that. So my vehicle was sitting in a bay with a big yellow bow on it. The only drawback, the truck didn't have floor mats and that wasn't listed in the description. Even this low-tech guy could figure out how to buy a car with a little help from the associates. More
by Jay
Employees Worked With
Tramaine
December 13, 2019
took me 5 minutes to order a car. very simple and straightforward process. no sales pitch. loved it, had a couple issues with the vehicle which i took to a licensed dealer. bridgecrest didnt fight on straightforward process. no sales pitch. loved it, had a couple issues with the vehicle which i took to a licensed dealer. bridgecrest didnt fight on anything and covered everything 100%. my next car will be through carvana again hands down. if you want a honest hassle free car buying experience this is the way to go. no pushy salesman working on a commission trying to push things i couldnt afford. loved everything about it. More
by avid360gamer
Employees Worked With
kevin amanda
December 13, 2019
Carvana was such an easy, convenient way to buy a car! As someone that has never really bought a car before (my first car was given to me by my grandparents and second was bought from an old neighbor with th someone that has never really bought a car before (my first car was given to me by my grandparents and second was bought from an old neighbor with the help of my parents), I had zero desire to go to a dealership and deal with pushy sales people. Carvana took the hassle out of buying a new car and let me drive my new car for a whole week so I could really feel how it was going to fit into my busy life. The delivery and contract signing process was so easy too! I would highly recommend buying your next car from Carvana! More
by becca.barth
Employees Worked With
I don’t remember
December 13, 2019
Great used car purchase experience Great experience from start to finish! Easy to order the car and pick it up at the fun and entertaining car vending machine. Would recommend it fo Great experience from start to finish! Easy to order the car and pick it up at the fun and entertaining car vending machine. Would recommend it for anyone seeking easy used car purchase with minimal hassle. More
by skellam
Employees Worked With
Preston
