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Carvana
Tempe, AZ
10,165 Reviews
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10,165 Reviews of Carvana
December 15, 2019
Excellent experience. Car detailing could’ve been better. Dog hair remained between seats and glass/mirror not clean. Excellent quick repair of chip in the windshield with safelite. I would repeat experience Dog hair remained between seats and glass/mirror not clean. Excellent quick repair of chip in the windshield with safelite. I would repeat experience and recommend to others. More
by kevinc5741
Employees Worked With
Britney
December 15, 2019
Incredible experience Like a lot of people, I dread the car buying experience. But not with Carvana. The entire process was an incredibly positive experience and so simple Like a lot of people, I dread the car buying experience. But not with Carvana. The entire process was an incredibly positive experience and so simple. The SUV we purchased is in great condition. My only minor complaint is that I did not realize the vehicle didn’t have two keys or the key fobs. I didn’t catch this when reviewing the car online. It cost us an additional $400 to buy a key fob from the dealer and to have it programmed. But other than this, this was by far the best car buying experience I have ever had. More
by Brian
Employees Worked With
Don’t remember their names, but every individual was incredibly professional and courteous
December 15, 2019
Best process ever!!!! I love Carvana, and my car is everything!!! Will tell everyone I know about Carvana! Best way to buy your next car! everything!!! Will tell everyone I know about Carvana! Best way to buy your next car! More
by Kiadriver
Employees Worked With
Not sure of his name but he was excellent and patient
December 15, 2019
It’s the ONLY way to buy a car, streamlined, efficient, every step guided, excellent service and excellent product. Very very happy with the whole experience from my trade in to my purchase. Still can’t every step guided, excellent service and excellent product. Very very happy with the whole experience from my trade in to my purchase. Still can’t believe I didn’t have to sit through hours of needless waiting and upwelling. Thank you!! More
by buddha2lotus
Employees Worked With
Can’t remember but he was great
December 15, 2019
Makes car buying easy! I absolutely hate car buying. So Carvana wonderful to have as a service. They help me in finding a car that fits my needs and provides excellent custo I absolutely hate car buying. So Carvana wonderful to have as a service. They help me in finding a car that fits my needs and provides excellent customer service in the process. More
by phbean
Employees Worked With
Sessily
December 15, 2019
My online experience with Carvana, I would rate five stars. During the online process, my experience with Carvana was fast, friendly, and incredibly easy. When I arrived to the dealership to pick up my stars. During the online process, my experience with Carvana was fast, friendly, and incredibly easy. When I arrived to the dealership to pick up my car, I put in the coin to retreave my car which then became stuck in the vending machine. It took over an hour and a half to get my car out of the vending machine which left me late for work. I did not receive as much as an apology or even an offer of a car wash from the dealership. I would rate my dealership experience as a one star experience. I will buy from Carvana again, but I will not go to the Tempe location where the customer service skills are lacking. More
by sabin.sandra
Employees Worked With
I do not remember
December 15, 2019
Amazing purchase experience from start to finish! Cars are fairly priced, clean and delivered with a full tank of gas. Definitely the best way to purchase an automobile!! are fairly priced, clean and delivered with a full tank of gas. Definitely the best way to purchase an automobile!! More
by Bill Hair
Employees Worked With
Terrlyn Lewis
December 15, 2019
Quick and Good Price offers Carvana My experience was very good. I never expected it would be so simple. I have never heard about Carvana so initially I didn't trusted, but I took a chan My experience was very good. I never expected it would be so simple. I have never heard about Carvana so initially I didn't trusted, but I took a chance. Carvana's offer was really good and they stick to the price they said over phone. I got the check and money in my account really quick. Special thanks to Trish(she works from west coast) More
by Soumyadiptya
Employees Worked With
Trish
December 14, 2019
NO HASSLE This was an enjoyable purchase, compared to Dealers. I drove my 2013 XTS (trade in) a hundred miles to Frisco TX he took a couple pictures, and that w This was an enjoyable purchase, compared to Dealers. I drove my 2013 XTS (trade in) a hundred miles to Frisco TX he took a couple pictures, and that was it. Was a little disappointed to find out the Ridgeline wouldn't fit in the vending machine I was really looking forward to that. So my vehicle was sitting in a bay with a big yellow bow on it. The only drawback, the truck didn't have floor mats and that wasn't listed in the description. Even this low-tech guy could figure out how to buy a car with a little help from the associates. More
by Jay
Employees Worked With
Tramaine
