
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
Great way to buy a car! The whole Carvana process was so easy. As I sat on my sofa in my PJs, I found exactly the car I wanted. I put it on hold a couple of times so I could The whole Carvana process was so easy. As I sat on my sofa in my PJs, I found exactly the car I wanted. I put it on hold a couple of times so I could do a little homework. Perfect match for me! The car arrived ON TIME right to my driveway. The two delivery guys were so nice and polite. They explained everything to me very patiently. The seven day return option is really helpful as I took the car to our mechanic for check-up. He was very impressed! The follow up from Carvana via phone call came at day six. The call was made to see how I liked the car, if I would be keeping it and to explain that the title, plates and registration would be on their way shortly, and will arrive before the temporary plate expires. It was all so easy! I didn’t have to go out in the cold to shop or even to the Secretary of State for paperwork. Only one little downside, when I called a couple of times the hold time was a little long but all the great customer service overall made up for it. I would definitely recommend this car buying process to everyone! Thank you, love my car! More
Great buying experience will continue to purchase thru Carvana . Delivery was was quick and communicated thru out the entire process. Look forward to buying my next car in the future Carvana . Delivery was was quick and communicated thru out the entire process. Look forward to buying my next car in the future More
Although I’m happy with the car overall (one week in), I’m very disappointed that the description of car condition online did not match car received. I’m very disappointed that the description of car condition online did not match car received. More
Further exterior damage not disclosed. Using my own bank was not an easy process working with you all. Experience took twice as long as what was expected was not an easy process working with you all. Experience took twice as long as what was expected More
Delivery not on time almost 2 hours late. No communication between the customer and Carvana after your approved for purchase. Same as a car lot. Once they make the sell your just another numbe communication between the customer and Carvana after your approved for purchase. Same as a car lot. Once they make the sell your just another number to them they don’t care More
Absolutely amazing way to purchase a vehicle. very happy with costumer service, definitely recommend Carvanna to everyone trying to rebuild there credit. thank you so much with costumer service, definitely recommend Carvanna to everyone trying to rebuild there credit. thank you so much More
Jeep review at Carvana Staff and facility was nice and helpful with the process and problems. Criticism is that the warning light was not corrected and I was told to take c Staff and facility was nice and helpful with the process and problems. Criticism is that the warning light was not corrected and I was told to take care of it at dealership. Only got one key fob and was told to get that on my own as well. One would think for $20,000 I should have been provided with a spare. I am still waiting on the floor mats that were supposed to be in there as well. More