Carvana

I placed an add on a commonly used web site and to my surprise I was contacted by Ian from Carvana. At first I was skeptical, but I exchanged text and emails with Ian from Carvana. Once I felt comfortabl surprise I was contacted by Ian from Carvana. At first I was skeptical, but I exchanged text and emails with Ian from Carvana. Once I felt comfortable I took the next step and accepted the offer. I sent all the documents which were taken on my phone(documents cannot be scanned and must be in color)once the documents were verified and approved, I was sent a schedule date and time. Once scheduled I received a call from the local representative who was picking up the car. He arrived 10 minutes early, we signed all paperwork, he gave me my check and I gave him the keys. Thanks to Ian and Carvana, this was a very easy process. I would highly recommend Ian and Carvana KG03 More

One of the smoothest and enjoyable car selling experience! Would recommend to all my friends and family! Thank you for all your help Jan and Matt! experience! Would recommend to all my friends and family! Thank you for all your help Jan and Matt! More

Easiest Car purchase I’ve ever made The hardest part about buying my car through Carvana was literally picking out which one I wanted and waiting for it to get to me. After picking out m The hardest part about buying my car through Carvana was literally picking out which one I wanted and waiting for it to get to me. After picking out my vehicle and submitting the order for it online, came the worst part of buying the vehicle this way. Waiting! I had a pick up date and time scheduled for a week from the day I ordered it, (which was already a long enough wait), but due to a dead battery my vehicle did not make it onto the truck that was supposed to bring it to the vending machine where I was to pick it up. I was then contacted by a rep to set up another date and time for pick up and to my dismay I found out I’d be waiting another full week before getting my car. I kind of feel like that was avoidable and that they had had plenty of time to make sure my car was ready to go during the first week of waiting for it. However I will say that I felt that the reps that I spoke to at customer service did try their best to get it to me as quick as they could. When the vehicle did finally arrive the people that I dealt with at the vending machine itself were very friendly and very helpful. They made sure I had a great experience at the vending machine and made picking the vehicle up quick and easy. I did notice that true to other reviews my plugin hybrid was delivered with an empty High Voltage battery. That however was an easy mistake as the vehicle was showing a full battery on the dash. I didn’t know it at first and I am sure it tricked the people at the machine too, that this was the backup battery and not the High Voltage battery. Luckily it came with an almost full tank of gas to get me home. Over all I am very happy with the car and will be keeping it. And even with the issues that I experienced they weren’t bad enough to make me never want to buy from them again. In fact we will be buying my significant other a vehicle through them in the beginning of 2020. Pros and highlights: - picking and ordering the car was fun and easy from the comfort of my own home. - customer service was easy to reach and very helpful through the whole process. - the people at the vending machine in Bridgeville, Pa were awesome and definitely made the whole experience worth it. - the vehicle was accurately pictured and described with the few standard wear and tear blemishes that it had. - the whole experience at the vending machine from the people to the actual machine bringing my car down to me. HUGE shout out to the people at the Bridgeville, Pa location. - came with a full tank of gas - everything that was supposed to be with the vehicle as listed were there. (2 keys, charging cable, tire kit, floor mats, cargo net etc etc) - even with subpar credit it was easier to buy a car through Carvana than it was going through a buy here pay here or a regular dealer. Cons: - I felt like they should have checked the vehicle over and made sure it was ready to go long before the day it was supposed to be loaded on the truck for delivery. The extra week long delay of getting my vehicle could have easily been avoided. - the vehicle is a plug-in hybrid and should have been charged. Would recommend to a friend: Whole heartedly! In fact I already know that my next vehicle purchase will be done through Carvana. More

Carvana completely exceeded my expectations! Their customer service is top notch and they make sure you are 100% satisfied with your purchase! This beats going to a dealership any day! Would highly re customer service is top notch and they make sure you are 100% satisfied with your purchase! This beats going to a dealership any day! Would highly recommend them to anyone looking for a well priced used vehicle! More

Great used car purchase experience Great experience from start to finish! Easy to order the car and pick it up at the fun and entertaining car vending machine. Would recommend it fo Great experience from start to finish! Easy to order the car and pick it up at the fun and entertaining car vending machine. Would recommend it for anyone seeking easy used car purchase with minimal hassle. More

Carvana was such an easy, convenient way to buy a car! As someone that has never really bought a car before (my first car was given to me by my grandparents and second was bought from an old neighbor with th someone that has never really bought a car before (my first car was given to me by my grandparents and second was bought from an old neighbor with the help of my parents), I had zero desire to go to a dealership and deal with pushy sales people. Carvana took the hassle out of buying a new car and let me drive my new car for a whole week so I could really feel how it was going to fit into my busy life. The delivery and contract signing process was so easy too! I would highly recommend buying your next car from Carvana! More

took me 5 minutes to order a car. very simple and straightforward process. no sales pitch. loved it, had a couple issues with the vehicle which i took to a licensed dealer. bridgecrest didnt fight on straightforward process. no sales pitch. loved it, had a couple issues with the vehicle which i took to a licensed dealer. bridgecrest didnt fight on anything and covered everything 100%. my next car will be through carvana again hands down. if you want a honest hassle free car buying experience this is the way to go. no pushy salesman working on a commission trying to push things i couldnt afford. loved everything about it. More

By far the best car buying experience I've ever had. I did very little of the work, which was all online or on the phone. Everyone I spoke with was immensely helpful and knowledgeable. I will never buy a did very little of the work, which was all online or on the phone. Everyone I spoke with was immensely helpful and knowledgeable. I will never buy a vehicle and other way ever again! More