
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
The experience was wonderful from start to finish. Jasmine was incredible and courteous, and the paperwork was a SNAP! Never going back to a dealership! Jasmine was incredible and courteous, and the paperwork was a SNAP! Never going back to a dealership! More
This is my 3rd online vehicle purchase in the last 10 years, first time buying from Carvana and I really was impressed with the entire process! Vehicle came slight earlier after a call and I agreed. Deli years, first time buying from Carvana and I really was impressed with the entire process! Vehicle came slight earlier after a call and I agreed. Delivery girl was great, but most important, the 2012 f150 raptor was in really good shape too!! Had my 7 day return and my mechanic looked over the truck and he was impressed as well, new tires, brakes ok and new battery too!! Thanks Carvana! More
Hello,The entire process was easy. Each representative Hello, The entire process was easy. Each representative with whom I spoke exhibited knowledge and patience. In addition, the representatives were fle Hello, The entire process was easy. Each representative with whom I spoke exhibited knowledge and patience. In addition, the representatives were flexible regarding date and time of delivery. Mr. Brian Rosa was the car Advocate. He arrived on time and had ensured that there was a full tank of gas. Mr. Rosa is truly a credit to Carvana. Thus far, I’m enjoying the car. I feel confident that should a issue arise Carvana will again exhibit the professionalism shown in the past. I will recommend Carvana to others More
...I want to talk to your manager! And tell everyone how fantastic Carvana is!!! From the time I logged in to the website to the time my car was delivered I felt like Carvana was just And tell everyone how fantastic Carvana is!!! From the time I logged in to the website to the time my car was delivered I felt like Carvana was just focused on ME! Seriously, this was the easiest most delightful car-buying process ever! I don't know why you would go anywhere else. You can take your time browsing the website to find EXACTLY what you want. Then, talking to the underwriting department on the phone couldn't have been more of a delight! After that, paper work is a breeze and BOOM, your car arrives better than expected, prettier than the pictures and they hand over the keys - it honestly took 6 and a half minutes and I was able to go back to work! I've been telling everyone about my experience at Carvana and how impressed I was! ...handing out those referral cards like candy! Thanks Carvana! You have changed the game when it comes to buying a car More
Carvana makes the car buying process so easy! I was able to purchase 2 vehicles from the comfort of my bed with my cellphone. It was so easy I had to call to speak with an Advocate to make sure th I was able to purchase 2 vehicles from the comfort of my bed with my cellphone. It was so easy I had to call to speak with an Advocate to make sure they didn't need me to do anything else. More
It was such a great experience! The only hard part was waiting for my car to arrive. I will be buying my next car from Carvana! I recommend Carvana to anyone I know looking for a car. waiting for my car to arrive. I will be buying my next car from Carvana! I recommend Carvana to anyone I know looking for a car. More
Truck had 500 more miles on it at delivery My truck was delivered with approximately 500 more miles on the odometer than what was listed in my purchase contract and shown on the website. I ask My truck was delivered with approximately 500 more miles on the odometer than what was listed in my purchase contract and shown on the website. I asked the delivery man why this was the case, because the documents I signed at delivery also showed the mileage as 500 miles less than what the odometer read at delivery. The delivery man had no explanation for this other than that the paperwork all needed to match the original offer. Could someone explain why my truck had 500 more miles than contractually stated? The issue with this is that their 7 day /400 mile warranty is worthless when the truck already has 500 more miles on it at delivery (deviating from the paper work). The 100 day/4,189 mile warranty was also cut in value because of this. That said, the truck runs great and closely matches the website photos (slightly more wear on the leather driver seat than what was visible online). More
I got a text from Ian after placing my car for sale on Craigslist. I was sceptical at first but Ian walked me through each step in the process. Sent me a fair offer, scheduled the pick up and done. Super Craigslist. I was sceptical at first but Ian walked me through each step in the process. Sent me a fair offer, scheduled the pick up and done. Super easy transaction and I would highly recommend. Carvana was super easy to work with and would do it again! More
Absolutely loved my experience. Excellent customer service, very transparent process, great 7 day return policy. I made a great car buying choice so happy with my purchase. I'm telling all of my frien service, very transparent process, great 7 day return policy. I made a great car buying choice so happy with my purchase. I'm telling all of my friends and family. More
This is the easiest way to buy a car. The commercial is exactly right. The people are very professional. Very welcoming. We worked with Blake. Very respectful. He is awesome. exactly right. The people are very professional. Very welcoming. We worked with Blake. Very respectful. He is awesome. More