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Carvana
Tempe, AZ
10,184 Reviews
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10,184 Reviews of Carvana
December 04, 2019
The BEST vehicle buying experience ever from start to delivery! Very helpful and professional staff. Also the nicest used car I’ve purchased to new delivery! Very helpful and professional staff. Also the nicest used car I’ve purchased to new More
by tomwaterhouse5405
Employees Worked With
Harley , Kevin I believe
December 04, 2019
Everything went well until delivery of car. Truck broke down on way to my house. So man had to drive my new car to my house and by then it was dark outside. I looked over car as best as I could and test dr down on way to my house. So man had to drive my new car to my house and by then it was dark outside. I looked over car as best as I could and test drove it. But didn't notice bend in bottom of driver's door til next day. But it will be fixed by carvana. So I am glad of that. Overall everything was wonderful. I would recommend to others definitely. CARVANA held up to their name. More
by Wakilc
Employees Worked With
Don't remember man name.
December 04, 2019
Melissa has helped me a lot! Made sure everything i needed done was done correctly and also followed up later! Great service. Thank you Melissa. needed done was done correctly and also followed up later! Great service. Thank you Melissa. More
by The.chris.cheah
Employees Worked With
Melissa, Sandra, Dalton
December 04, 2019
Added hours to the car shopping experience Ultimately ended up returning our Carvana car. It was represented accurately, though we did find garbage in consoles. Delivery was slightly difficult. Ultimately ended up returning our Carvana car. It was represented accurately, though we did find garbage in consoles. Delivery was slightly difficult. Seemingly only one day per week, which didn't work for us the first week. The biggest downfall, and why we sent the car back was that it wouldn't be inspected until after the 7 day trial(we are in PA). So we would have had to commit to purchase a 20k+ vehicle that didn't have inspection/emissions. We were able to go to a Toyota dealership and get a similar vehicle, with a warranty.......and....a valid inspection/emission sticker, for similar price. And we stayed local ;) More
by daveyfarm
Employees Worked With
Kiesha delivered, very nice.
December 04, 2019
So there I was on the train in Los Angeles on my way to Monday night football to watch the Baltimore Raven's. My phone rang and it was a nice lady named myzsa from carvana . She asked me if my 2016 Ford fu Monday night football to watch the Baltimore Raven's. My phone rang and it was a nice lady named myzsa from carvana . She asked me if my 2016 Ford fusion was for sale ,I had a add on Craigslist for 2 weeks before this call . I told her it was still for sale and she asked me for a few minutes to give me a offer on my car. I told her yes and about 5 minutes later after answering a few questions she sent me an email with a great offer .I accepted it the next day and scheduled a drop off . I was a little skeptical going in thinking they would change the offer when I got there but it was honestly the best car selling experience I've ever had in my life.i showed up 20 minutes early for my appointment and within 15 minutes they had a Uber there paid for by them to take me back home. They had a check waiting for me with the exact amount we agreed upon. It was so smooth and such an easy transaction. I'll definitely deal with carvana again . Thanks carvana for everything!! More
by 2019Ravens
Employees Worked With
Myzsa
December 04, 2019
Simply Wonderful Gone are the days of pushy salespeople impatient with my desire to slowly walk through the process of spending my hard earned money. Thank you Carvana Gone are the days of pushy salespeople impatient with my desire to slowly walk through the process of spending my hard earned money. Thank you Carvana. More
by Earl Johns
Employees Worked With
I forget, but they were all quite lovely.
December 04, 2019
BUYER BEWARE Carvana claims to sell "accident free" vehicles. This simply untrue.I bought a luxury car from them a little over a year ago. I had the car for 3 mont Carvana claims to sell "accident free" vehicles. This simply untrue.I bought a luxury car from them a little over a year ago. I had the car for 3 months, and it spent most of the time in the dealership service center with the same issue. I finally decided I had purchased a lemon, but what could i do? I called Carvana they pulled a carfax on the car in an attempt to establish that is was not their fault. They told me I had been in accident in the car. This was not true, I have not been in an accident in over 25 years. Long story short, they sold a car without doing their diligence to be sure it was, in fact, accident free. The carfax report they put online to sell me the car was not up to date and the accident reported shortly after I purchased the car. When I brought this to their attention, I was given 2 basic choices, keep the Jaguar (I owed more than it was worth) or select a different car from their site. Circumstances forced me to go with option B. I would have filed a law suit but my year has been spent battling cancer instead. I just hate seeing Carvana get away with lying to the public. More
by kenporay
Employees Worked With
unknown
December 04, 2019
I was very skeptical about buying a truck online and unseen. I am happy to tell everyone it was the best experience buying a new vehicle I've ever had no salesman,no sales manager,no finance manager and unseen. I am happy to tell everyone it was the best experience buying a new vehicle I've ever had no salesman,no sales manager,no finance manager and no pressure! Everything is done online from picking your vehicle to financing of the vehicle. It was delivered on time and very professional my. I love my 2016 Chevy Colorado. Thanks Carvana for making this possible. More
by Marine1
Employees Worked With
Sam,Mathew,
December 04, 2019
My experience with Carvana was phenomenal. I had the best experience with Carvana. No hassales. Straight to the point. Customer service was beyond what I expected. Nina our customer service age I had the best experience with Carvana. No hassales. Straight to the point. Customer service was beyond what I expected. Nina our customer service agent was great! Everything ran very smoothly and the post purchase service is awesome. More
by royrancom
Employees Worked With
Nina
December 04, 2019
not good car wood not pass PA inspection car had poor body work done , rear struts are leaking 3 local repair shops would not work with silver rock !! usin car wood not pass PA inspection car had poor body work done , rear struts are leaking 3 local repair shops would not work with silver rock !! using pep boys or monro was inconvience speaking to your staff I felt like they were reading a script how to handle customers !! BUYER BEWARE MIKE MAHER More
by michael maher
Employees Worked With
SAM,
