Carver Toyota of Columbus

Botched oil change turned into making a second trip to have it fixed. Failed to tighten the oil drain plug the first time. Had to ask for a free oil change when I saved them from towing my tundra 40 miles have it fixed. Failed to tighten the oil drain plug the first time. Had to ask for a free oil change when I saved them from towing my tundra 40 miles. What about my time and gas it took for the second trip? More

Zane was a huge help. He took his time and walked us through the steps to get the beautiful car we purchased. Class A guy that made the car buying experience easy. He took his time and walked us through the steps to get the beautiful car we purchased. Class A guy that made the car buying experience easy. More

Zane went jumped through loops to get us into the vehicle we wanted. He kept working with us on pricing to get us into the price range we wanted. Next vehicle we buy we are asking for Zane. we wanted. He kept working with us on pricing to get us into the price range we wanted. Next vehicle we buy we are asking for Zane. More

Everything about my purchase was fantastic. Highly recommend anyone looking for a new vehicle. A Highly recommend anyone looking for a new vehicle. A More

My wife and I were looking to upgrade our car and came into Carver Toyota after buying our. previous car there several years ago. We worked with Zane who was very friendly and professional. He was able to into Carver Toyota after buying our. previous car there several years ago. We worked with Zane who was very friendly and professional. He was able to answer all of our questions and helped us find a new car that fit our needs. More

Went in for repairs, but couldn't find anything wrong because the check engine light had went off. So I said that's fine, asked if something was under warranty, the lady said I will check, and that's all because the check engine light had went off. So I said that's fine, asked if something was under warranty, the lady said I will check, and that's all was said. After sitting there for a good 2 hours, went to sign paperwork when they say, we need to charge you for the diagnostic on the wheel barring you asked about it being under warranty or not. I said, I never asked for a diagnostic on this. The lady says, well they have to do one to check if it's under warranty or not. I said, don't you think I would have liked to have known that prior to Being asked to pay $180.00 for it? Now, to be fair, I didn't have to pay, but that's just bad customer service to not disclose that kind of thing. Not all of us work at Carver and know such things. They take a lot of people's money doing this process and it's flat out wrong. Do better Carver pand disclose these things to your customers. More

They contacted me regarding the needed service, called with a reminder, let me know they had my keys from the drop off, verified desired work, called with estimate and added suggestions, gave a new estima with a reminder, let me know they had my keys from the drop off, verified desired work, called with estimate and added suggestions, gave a new estimate, called when finish More

Usually good,not this time, Truck was done, waited in lobby two hours after service was completed. Brought back truck due to oil leak. lobby two hours after service was completed. Brought back truck due to oil leak. More

Well ran good service Clean Faclitiy Friendly staff Quick service Good people Great dealership Thanks staff Quick service Good people Great dealership Thanks More

Chuck our salesman did a great job. Really worked hard to get my business. He was knowledgeable, professional and courteous. Also loved his sense of family, he made us feel welcome. Als Really worked hard to get my business. He was knowledgeable, professional and courteous. Also loved his sense of family, he made us feel welcome. Also the Marine Corps finance manger was terrific and kick xxx. Great job by everyone. Thank you More