Carver Toyota of Columbus - Service Center

The sales portion of my experience was fine. My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasin My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasing covered everything that was not maintenance when I went back for some leaks.I was told they're not covered Period furthermore, furthermore, when I purchase the car, my salesman showed me on a ticket where he said all my brake rotors were replaced and new pads, which should have given me a year's warranty. When I went back to have the service department checking issue. They said no, we didn't replace the rotors, we just turned them. Therefore, there was no warranty on your break job. I don't feel this is a way to treat customers.Your departments need to get their stories together so they're not giving different versions More

I always have a great experience bringing my vehicle into your dealer ship. Service department is very quick and clean thank you all. your dealer ship. Service department is very quick and clean thank you all. More

Great job. Been bringing my truck here for almost 10 years. Bit of a drive at 30 minutes each way but qorth it Been bringing my truck here for almost 10 years. Bit of a drive at 30 minutes each way but qorth it More

Carver Toyota is a great company to deal with the service is fast and reliable and the personal are caring and they are always willing to help you in anyway that you might need is fast and reliable and the personal are caring and they are always willing to help you in anyway that you might need More

Disrespectful She don't respect the costumer bad job She don't respect she yelled at me she don't helping to resolve my problems don't respect she yelled at me she don't helping to resolve my problems More

It was great, employees were very professional and informative. Service was also completed in a reasonable amount of time. Thank You!! informative. Service was also completed in a reasonable amount of time. Thank You!! More

I had a great experience with Ilana. She was great to work with and she is very friendly and professional. She was great to work with and she is very friendly and professional. More

Ashley and the service tech went above and beyond to install my trailer hitch without disabling the kick sensor. This was my first interaction with Carver's service department and I couldn't be happier install my trailer hitch without disabling the kick sensor. This was my first interaction with Carver's service department and I couldn't be happier. More

Communicating with these guys is difficult at times. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. For example, I purchased for our 2024 Camry the mid guards. Their quote to install was in my opinion outrageous. So I decided to install them myself. When I went to pick them up they had placed them in the shop and assigned them to be installed. It’s like you talk to them, they hang up and disregarded everything I said. The sales experience wasn’t much different. More