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Casa Autoplex

Las Cruces, NM

4.1
698 Reviews

470 West Boutz Road

Las Cruces, NM

88005

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Showing 698 reviews

December 12, 2023

Pésimo servicio Los Vendedores te engañan son unos embusteros y el de finanzas también (Renteria) More

by alexzsupply
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel y Renteria
Dec 15, 2023 -

Casa Autoplex responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 04, 2023

Third time buyer from this complex, speaks for itself. Thanks Braden Tidwell. Love our new Ford Maverick! More

by lmhedrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Tidwell, Jon Caldwell, Ambrosio Barela
Dec 04, 2023 -

Casa Autoplex responded

Thank you so much for choosing Casa Autoplex! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 24, 2023

We have but three vehicles and we're happy they always treat as good 👍 thank you 😊 More

by shielabustamante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 24, 2023 -

Casa Autoplex responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 13, 2023

This dealership is a gem in the rough of other choices in the area. Lots of options here since they have Hyundai, Honda, Mazda, and Ford/Lincoln. More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marquez
Aug 15, 2023 -

Casa Autoplex responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Borman Autoplex.

July 13, 2023

Honestly, I was very impressed by how fast and efficient the whole process was, not to mention how well it was all explained to me. Being a first-time car buyer, I was worried I would miss things, but Brade More

by Victor Gaytan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Tidwell, Bruce Weinreich, Martin Espinoza, Paige Sorenson
July 10, 2023

Excellent service and follow-up. Informative and supportive, not at all pushy. Braden and Bruce were easy and pleasant to work with. Solid technical support with a sense of humor. Co More

by KGosselink
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Braden
June 27, 2023

We had a great experience at Borman Honda. My daughter let me know there was a pilot in stock and set up an appointment for me with Braden Tidwell. He was absolutely kind and helpful. When w More

by kat22007
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Braden Tidwell and Martine
June 02, 2023

My wife and I just purchased a new 2023 Hyundai Tucson from Borman. Braden Tidwell was our sales rep and he was extremely professional and polite. He answered all our questions and made sure we got a vehi More

by fiskerobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Tidwell, Bruce Weinreich
April 13, 2023

Bought a used Ford F150 there on March 18, 2023. As of today, 4/13/2023, my trade has still not been paid off. That is almost one month. As a former dealership Controller, this is USUALLY a sign More

by cdseymourjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
It is NOT the employee's fault. The problem lies squarely with upper management, or lack thereof.
April 11, 2023

All of the sales personnel were very pleasant and helpful. They went out of the way to meet our needs. More

by Rdchilders
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Braden & Milissa
2
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