
Casa de Cadillac
Sherman Oaks, CA

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76 Reviews of Casa de Cadillac
I took my Cad in to have my left headlight replaced (at no charge) and while I was there Rino found that I had a low level of brake wear which was repared at a very rasonable cost! no charge) and while I was there Rino found that I had a low level of brake wear which was repared at a very rasonable cost! More
I spent countless hours trying to determine vehicle availability and pricing information on the Internet. Mariola Sharsky of Casa De Cadillac was the only person who presented information clearly, and availability and pricing information on the Internet. Mariola Sharsky of Casa De Cadillac was the only person who presented information clearly, and honestly, without deception. Twice I was prepared to purchase an SRX elsewhere, only to find that the actual price for the vehicle was not what was listed on their website. Clearly, either the dealership, the salesman or both were involved in deceptive practices. Ms. Sharsky's response kept her (and Casa De Cadillac) on my contact list. The vehicle price was not the draw; Ms. Sharsky's honesty was the principal factor. Ultimately, we made our purchase decision based on the simple fact that Ms. Sharsky was honest with my wife and I. Once the sale was completed, Ms. Sharsky took the time to review all of the vehicle's functions clearly with my wife, (the prime vehicle operator). I am extremely appreciative of her respect for my wife and her knowledge of the product she represents. We have had the opportunity to have our vehicle serviced at Casa De Cadillac, therefore, I will comment on that experience as well. Jeff, our service representative was excellent. His associate, I believe Omar, was similarly excellent. I experienced the same level of honesty and respect with the Service Department, as I experienced with Ms. Sharsky. I've had over a dozen company provided vehicles, and numerous personally owned vehicles. Most of my experiences with Automobile Dealers have involved deceptive practices, resulting in the termination of a transaction. My experience with Casa De Cadillac has been a thoroughly positive one. More
I'M A RECENT CTS CADDIE OWNER AND WAS IN FOR RECALL ADJUSTMENTS. THE GENERAL ATMOSTPHER WAS PLEASENT AND RELAXING. RENO WAS ON TOP OF EVERYTHING AND THE WORK WAS COMPLETED IN THE ESTIMATED TIME HE QUOT ADJUSTMENTS. THE GENERAL ATMOSTPHER WAS PLEASENT AND RELAXING. RENO WAS ON TOP OF EVERYTHING AND THE WORK WAS COMPLETED IN THE ESTIMATED TIME HE QUOTED WHEN MY CAR WAS BROUGHT IN. THE WORK WAS VERY SATISFACTORY AND I DROVE OUT WITH A FRESHLY WASHED CTS. THANK YOU, Tony F. More
I purchased my Disney company car when I retired, and continued to service it at Casa de Cadillac. Its easy to get an appointment for service; they always explain what needs to be done (beyond regular mi continued to service it at Casa de Cadillac. Its easy to get an appointment for service; they always explain what needs to be done (beyond regular mileage service) and the quality of workmanship is excellent --I have never had to return the vehicle because something was not done right, in the 21/2 years I have owned the Escalade ES. The dealership's new waiting area for customers is well appointed and comfortable. And no one has pressured me to buy a new car! More
Positive experience thru the purchasing process and the free maintenance service with a free loaner car is a great way to take care of a customer. free maintenance service with a free loaner car is a great way to take care of a customer. More
They performed required maintenance quickly. Car was ready within an hour! My experience with both sales and service have been excellent! I'm looking forward to seeing their remodeling when it's comple ready within an hour! My experience with both sales and service have been excellent! I'm looking forward to seeing their remodeling when it's complete! More
I have received prompt and reliable help at this dealer, people have been very friendly and helpful with anything I've asked, no complaints, I would recommend this site to anyone that is thinking about buyi people have been very friendly and helpful with anything I've asked, no complaints, I would recommend this site to anyone that is thinking about buying or having his/her Cadillac serviced. More
Mariola was our sales person. She was excellent. She gave us all the options I requested in a very professioanl manner. Decision making was easy. I would not hesitate to recommend her to friends interested i us all the options I requested in a very professioanl manner. Decision making was easy. I would not hesitate to recommend her to friends interested in a Cadillac purchase. She is one I will seek out for future transactions. More
I Highly recommend! I've been to many dealerships and Casa has the friendliest and definately the best service. My car has needed little service but all my maintanance is done at Casa. I Would buy a car Casa has the friendliest and definately the best service. My car has needed little service but all my maintanance is done at Casa. I Would buy a car from them just for the service. More