Casa de Cadillac
Sherman Oaks, CA
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77 Reviews of Casa de Cadillac
This is a great place to buy your Cadillac. The staff is friendly and curtious. George worked with me to get the lease I wanted. No pressure sales is what I experienced. I drove from Glendale to Cadasa De C friendly and curtious. George worked with me to get the lease I wanted. No pressure sales is what I experienced. I drove from Glendale to Cadasa De Cadillac because they had the best deal and selection. I traded my Lexus for a Cadillac and I can say confidently that I traded up. If you are considering a Cadillac go with Vassals and drive home happy. Aspen Gregory Glendale, Ca More
The service at Casa de Cadillac is great! Every time I drop my car off, they call me the same or next day with a review of what needs to be done along with the cost. Once I approve the repairs, they call drop my car off, they call me the same or next day with a review of what needs to be done along with the cost. Once I approve the repairs, they call me when it's ready for pick-up. They always fix what needs ot be fixed correctly. They always wash my car (not sure if this is due to my car being under warranty). Most importantly, I have never had an experience where I felt I was being ripped off or taken advantage of. I would also like to add that they remodeled their facility and it looks great! More
Service was quick and friendly. Have been using this Dealer for 15 years. Complex repairs when needed have been quick, professional and fairly priced. Loaner cars when necessary and friendly servic Dealer for 15 years. Complex repairs when needed have been quick, professional and fairly priced. Loaner cars when necessary and friendly service and sales personel always made visits pleasant. More
After several unhappy experiences with Keyes, who didn't fix the problems, we went to Casa de Cadillac, who did. Casa gave us much better service and treatment. And they didn't try to change our license pl fix the problems, we went to Casa de Cadillac, who did. Casa gave us much better service and treatment. And they didn't try to change our license plate frames! More
My lease/ purchase experience went smoothly, w knowledgeable sales personnel and assistance from manager. Service visits handled by Eric have been extremely well handled, and service experience an knowledgeable sales personnel and assistance from manager. Service visits handled by Eric have been extremely well handled, and service experience and what expected of premium auto dealership. More
I am very pleased with the level of service I received from strart to end. Jake our sales associate was the reason we purchased our pre owned srx from Casa de Cadillac. His approach was upfront and genuin from strart to end. Jake our sales associate was the reason we purchased our pre owned srx from Casa de Cadillac. His approach was upfront and genuine. His assistance even after the purchase was unexpected but refreshing. Feels great to know that the service did not end one the sale was made. Our experience in the service dept with Jeff was no different. He went above and beyond and exceeded my expectations. More
I have worked with Larry and Howard since 1997 and have always been treated with respect and honesty. Casa De Cadillac is a Quality operation from top to bottm! I would recommend the to antone! Jim Linsley always been treated with respect and honesty. Casa De Cadillac is a Quality operation from top to bottm! I would recommend the to antone! Jim Linsley More
My experience purchasing my vehicle was exceptional. Having owned my own leasing company at one time and having a husband who was in the business for over 30 years I can honestly say that my salesman, J Having owned my own leasing company at one time and having a husband who was in the business for over 30 years I can honestly say that my salesman, Jake Cabaj, made my transaction easy and brief. In regards to my service experience, it was not as good. I waited for about 4.5 hours to get my car detailed and wheels changed and during this time nobody came to tell me the status of my vehicle; I had to hunt people down to get answers. There was also a scratch near the drivers door handle that was supposed to be buffed out; however, they were unable to do so and at the same time the clearcoat over the paint was rubbed off. It's not a big deal but I do not want to be held responsible for this scratch when the vehicle is returned at the end of the lease. To make a long story short, my sales experience with Casa de Cadillac was nothing less that what I expected and I was extremely pleased! More
I was involved in an accident on Dec. 27, 2011. I had my car towed to Casa Collision Center where I met Otto Ortiz. He was very understanding, helpful and explained things to me in detail. I was very plea car towed to Casa Collision Center where I met Otto Ortiz. He was very understanding, helpful and explained things to me in detail. I was very pleased with the work done and with the personnel. The receptionist, I can't remember her name, was also very helpful and understanding. More
Howard goes the extra mile for his customers. If I call up with a problem question he usually can tell me what to expect when I come in. Although their prices for labor are high I know I'm always getting up with a problem question he usually can tell me what to expect when I come in. Although their prices for labor are high I know I'm always getting quality parts. Howard tacked a 10% discount coupon on my last visit. They are pricey but fair. There's always a detailed explanation when you question cost. More