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Cascade Cadillac Chevrolet

Wenatchee, WA

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332 Reviews

148 Easy St

Wenatchee, WA

98801

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Showing 332 reviews

February 23, 2017

New Sub? My wife loved her Cascade-purchased 2013 Forester, but we had heard the 2017's were a bit roomier and more comfortable. Our 2013 salesman had retired More

by Forest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn, Ted Kincaid
Feb 23, 2017 -

Cascade Cadillac Chevrolet responded

Dear Forest, Thank you for taking the time to leave us a review, your feedback is greatly appreciated. Congrats on your new 2017 Forester, they're awesome cars! I'm thrilled to hear that Taylor was able to step in and help you find the car you were looking for. We appreciate your continued business and hope to see you next time! Thanks again and have a great retirement!

February 22, 2017

Thoroughly Satisfied! Came in with more questions than answer. Paul Van Horn greeted me with a smile and helped me through every step. He truly listened to what I needed a More

by Rusty1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Van Horn
Feb 22, 2017 -

Cascade Cadillac Chevrolet responded

Hello Rusty1959, Thank you for taking the time to leave us a review, your feedback is greatly appreciated! Sounds like Paul did a great job helping you out! If there is anything else we can do please don't hesitate to contact us. We appreciate your business and hope to help you out again in the future!

February 21, 2017

Amazing service and wonderful experience! I'm so glad I went here to buy my car...I highly recommend anyone & everyone to this dealership! I appreciate the honesty, integrity, and uplifting at More

by danielle.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jarolimek
Feb 22, 2017 -

Cascade Cadillac Chevrolet responded

Hello danielle.c, Thank you for taking the time to leave us a review, your feedback is greatly appreciated! I'm glad you had such a positive experience during your visit. It is our goal that all of our customers feel well cared for and appreciated and it looks like Paul did a great job at that. We really appreciate your business and hope to see you around again soon! Thanks again!

February 21, 2017

I wouldn't go anywhere else, hands down best dealership! I called cascade auto with little to no hope, and after talking to Paul Vanhorn things started looking up. We did most of our dealings over the phone, More

by Chauncy Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kincaid, Paul Van Horn
Feb 21, 2017 -

Cascade Cadillac Chevrolet responded

Hello Chauncy, Thank you for taking the time to leave us a review, we really appreciate the feedback! I'm thrilled to hear your experience was so positive! It is our goal that every customer leaves our lot feeling just as you did. If there is anything else we can do, please don't hesitate to contact us. Thank you for your business and we hope to see you again soon!

February 17, 2017

Awesome staff, great service, Fantastick experience! Needed a quality used car, that I could depend on. Wanted to buy from an established dealer, that I knew would have quality Used cars. Cascade was g More

by Go Prius 27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark burwell, Justin Johnson, Jordan Baldock
Feb 17, 2017 -

Cascade Cadillac Chevrolet responded

Dear Go Prius 27, Thank you for taking the time to share your experience, we really appreciate it! We strive to provide our customers with the best customer service in the business and it looks like our team nailed it. Thank you again for the positive review, and we hope to work with you again soon!

February 16, 2017

Awesome Dealership We first began the process of looking to move to a Subaru last September. They were up front with us that we were to upside down in our Kia lease o b More

by Mauri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Orr and Taylor Dunn
Feb 16, 2017 -

Cascade Cadillac Chevrolet responded

Mauri, Thanks for taking the time to leave your feedback, we greatly appreciate it! We pride ourselves in customer service and honesty, so we're glad your experience was so positive. If there is anything else we can help you with please don't hesitate to contact us. Thanks again for your business and hope to see you next time!

February 16, 2017

Best car buying experience Great, no pressure sales, bought my wife a car and I ended up with a truck also. Right truck, right price. Will go back to Cascade first for the nex More

by AP construction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Goyne
Feb 17, 2017 -

Cascade Cadillac Chevrolet responded

Dear AP construction, Thank you for taking the time to leave us a review, we really appreciate your feedback! It is our goal that every customer we work with has a memorable, easy, and pressure free shopping experience just as you did. Our customers are our lifeblood, so thank you for your business and we look forward to helping you again in the future.

January 21, 2017

Worst customer service. Service Sept full of jobworths Avoid at all costs. Frequent overcharging common practice and encouraged. Avoid at all costs. Frequent overcharging common practice and encouraged.Avo More

by Fuelpump
Customer Service
Recommend Dealer
No
Employees Worked With
Cascade Jobsworth
Feb 09, 2017 -

Cascade Cadillac Chevrolet responded

Dear Fuelpump, Thank you for taking the time to review our dealership, despite your experience. I sincerely apologize for where we fell short of your expectations. Whether it be in sales or service, our customers are our lifeblood and we strive to care for you in that manner. Your review is highly valued so please do not hesitate to contact us with any recommendations on how we can better satisfy our customers' needs.

December 20, 2016

Great We have always bought our Subarus from Cascade... Always great customer service during and after the sale...They always call well after the sale to ma More

by Ajakcr12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miller
December 12, 2016

Very Happy Shopped all over the Northwest on line and couldn't come close to beating their price and selection. I couldn't be happier with the entire transactio More

by GernBlanston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
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