Casey BMW

We had a very positive experience. Demetrius was helpful and informative. We would recommend him to anyone. Demetrius was helpful and informative. We would recommend him to anyone. More

A classic service from time I arrived till the time I left… my sales person Demetrius Hall jr top notch salesman. I enjoy working with him. He was knowledgeable. He made me feel at home. I wihenI look f left… my sales person Demetrius Hall jr top notch salesman. I enjoy working with him. He was knowledgeable. He made me feel at home. I wihenI look for my next BMW. I definitely will come back to Casey BMW and see Demetrious thank y’all for your service. More

I had such a great experience with Casey BMW in Newport News! From the very beginning, they were responsive, friendly, and made everything ridiculously easy—which I appreciate because buying a car can some News! From the very beginning, they were responsive, friendly, and made everything ridiculously easy—which I appreciate because buying a car can sometimes feel like a whole part-time job. 😂 Getting in for a test drive was simple, there was no unnecessary back-and-forth, and Kellen was great to work with. He answered my questions, was patient with me, and I never felt pressured or rushed. What I really appreciated was that the great service didn’t stop once the paperwork was signed. They actually took the time to sit with me and walk me through all the features and tutorials in my new BMW. And trust me…there are A LOT of buttons, screens, bells and whistles to learn! 😂 I left feeling like I actually knew how to operate the car instead of having to go home and figure everything out on YouTube on my own. And their door remain open. The entire process was smooth, easy, and honestly just a really great experience. And the big red bow on my new BMW was the perfect finishing touch! ❤️ Great customer service, great communication, and most importantly—I LOVE my new ride! Kellen and the Casey BMW Team definitely get five stars from me More

Sarai was my salesperson, and she did an awesome job! She was extremely knowledgeable, helpful, and professional throughout the entire process. She went above and beyond to make sure I was taken care of She was extremely knowledgeable, helpful, and professional throughout the entire process. She went above and beyond to make sure I was taken care of and that all of my questions were answered. Her customer service was excellent, and she made the whole experience easy and enjoyable. I will definitely be back to purchase from Sarai again in the future and would highly recommend her to anyone looking for great service! More

Third purchase from Casey. Always informed and efficient. Sales people are helpful and make the process easy. Always informed and efficient. Sales people are helpful and make the process easy. More

Sarai was absolutely amazing, I was torn between two vehicles, and she made sure that I went home and something that I loved! They worked tirelessly to not only get me the car that I loved, but also to vehicles, and she made sure that I went home and something that I loved! They worked tirelessly to not only get me the car that I loved, but also to make sure I loved the terms. Wonderful wonderful experience will literally never buy a car anywhere else. More

Demetrius was very attentive and informative during the entire purchasing process. I would highly recommend him as a sales associate to anyone interested in purchasing a BMW. entire purchasing process. I would highly recommend him as a sales associate to anyone interested in purchasing a BMW. More

Very professional and knowledgeable through the complete process, everything was organized and went fairly smoothly and quickly. process, everything was organized and went fairly smoothly and quickly. More

The team at Casey BMW did a wonderful job in finding my family the perfect vehicle. We are very happy with our 2027 X7! It has everything we wanted. Joe Hargraves will find what you want, just give him family the perfect vehicle. We are very happy with our 2027 X7! It has everything we wanted. Joe Hargraves will find what you want, just give him a chance! Dennis Grant, the general manager, will do all that he can to help, and Chris Culp, the service manager, will ensure that you are happy with service results! Very happy with our purchase. I'm certain that my next BMW will be acquired from Casey BMW too! More

Sarai was very accommodating with my questions and never made me feel pressured. Will definitely return! made me feel pressured. Will definitely return! More