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Casey BMW
Newport News, VA
1,787 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,787 reviews
July 31, 2025
My salesman Matt was easy to work with, which is the reason I came back to Casey again. Finance worked hard to get me the best loan as well. reason I came back to Casey again. Finance worked hard to get me the best loan as well. More
by Rob Johnson
July 29, 2025
Matt was extremely helpful in purchasing a new X3! I would highly recommend this dealership and working with Matt specifically I would highly recommend this dealership and working with Matt specifically More
by Askulls9
Employees Worked With
July 24, 2025
The the customer service was wonderful. The service was great from all employees that were friendly and very knowledgeable and very professional. The service was great from all employees that were friendly and very knowledgeable and very professional. More
by eddieellis4
July 22, 2025
Kellen Poto at Casey BMW is hands down the best car consultant I have ever worked with. From the very first conversation, he went above and beyond to make the entire experience seamless, stress-free, a consultant I have ever worked with. From the very first conversation, he went above and beyond to make the entire experience seamless, stress-free, and genuinely enjoyable. Kellen is a true professional who listens, understands exactly what you need, and delivers with unmatched care and attention to detail. He treated my wife and I like family, never once pushing or rushing, and made sure every single question was answered thoroughly. His follow-up and communication were flawless, and he took care of every detail with incredible precision. It’s rare to find someone this dedicated to making sure you’re 100% happy, but that’s exactly what you get with Kellen at Casey BMW. More
by drjeffreycarter
Employees Worked With
July 20, 2025
Great experience dealing with Casey BMW. Willing to negotiate to a price we both could feel comfortable with. Willing to negotiate to a price we both could feel comfortable with. More
by Tonyhiginbotham
Employees Worked With
July 17, 2025
Kellen was a pleasure to work with. He was very accommodating and responded quickly to any questions I had. He is very knowledgeable and I would gladly recommend him to anyone looking f He was very accommodating and responded quickly to any questions I had. He is very knowledgeable and I would gladly recommend him to anyone looking for a BMW. More
by brownfieldmd
Employees Worked With
July 14, 2025
Alexxio was really patient and helpful with the whole process. He along with his colleague drove 2 hours to drop off the car which was very helpful. He is very responsive. Trey was also helpful with fina process. He along with his colleague drove 2 hours to drop off the car which was very helpful. He is very responsive. Trey was also helpful with finances. More
by nitish.pathak0602
July 12, 2025
Great customer service and family like vibe! This is my second bmw and I will be coming back This is my second bmw and I will be coming back More
by Oluzunaris
Employees Worked With
July 05, 2025
Casey BMW goes far above the call of duty making customers like me feel special and welll taken care of. I love my new car and the support of the team to ensure complete knowledge of my new vehicle customers like me feel special and welll taken care of. I love my new car and the support of the team to ensure complete knowledge of my new vehicle is unsurpassed! More
by Sam
July 04, 2025
Dealership was very clean and everyone was friendly. Clean establishment and refreshments were available for us. Clean establishment and refreshments were available for us. More
by ntlookin24
Employees Worked With
