Casey BMW

My service advisor was AJ Phillips and he is efficient, courteous and knowledgeable. He keeps you fully informed throughout the process. In my case a last minute doctor’s appointment came up, and he arran courteous and knowledgeable. He keeps you fully informed throughout the process. In my case a last minute doctor’s appointment came up, and he arranged to have my loaner available the night before my scheduled service, so that I could make the early MD visit. Thanks AJ and Casey for great service. We currently own two BMW’s, both of which were purchased new at Casey. More

Best salesperson I have ever worked with in my entire life. If I could give Sharonda a higher rating I would she deserves it. She respected my wishes and gave me space and time to decide what best fit m life. If I could give Sharonda a higher rating I would she deserves it. She respected my wishes and gave me space and time to decide what best fit my life style. Her friendly disposition was extremely positive and made my experience at Casey BMW more memorable. Thank you Sharonda for what you do!!! More

Demetrius was great! Very knowledgeable and helpful. He was very patient with our questions and made the overall experience be a good one! Very knowledgeable and helpful. He was very patient with our questions and made the overall experience be a good one! More

Sharonda made this process quick and easy while making sure she met my needs and found the car for me! I am so appreciative! sure she met my needs and found the car for me! I am so appreciative! More

Alexxio & everyone we dealt with at Casey BMW were great! Love the car & deal we got! Love the car & deal we got! More

This was the smoothest car buying experience I have ever had. Sharonda and the entire team at Casey BMW made the entire experience seamless and painless! had. Sharonda and the entire team at Casey BMW made the entire experience seamless and painless! More

AJ and team did a fantastic job scheduling my car for service then providing the service in a very timely efficient manner. AJ worked with we for weeks before to ensure I was pleased with the best way to service then providing the service in a very timely efficient manner. AJ worked with we for weeks before to ensure I was pleased with the best way to replace my 4 tires on my X4 and resulted in my being extremely pleased. An alignment was also performed and AJ was so professional, knowledgeable, patient and courteous throughout the process. I never hesitate to call AJ whenever I need advice on my vehicle. He and his staff are superstars! More

Demetrius was extremely professional, knowledgeable and most importantly a very nice gentleman. I will recommend Demetrius to my friends. most importantly a very nice gentleman. I will recommend Demetrius to my friends. More

Danisha, Alexxio, and JonHenry were very helpful, positive, and accommodating in selecting and purchasing a truck for us. It was an overall good experience. Thanks. positive, and accommodating in selecting and purchasing a truck for us. It was an overall good experience. Thanks. More

In March, I visited Casey BMW to trade in my 2018 330i for a used X3. However, I discovered that my car had been in an accident, and its value was only $5,000, while I paid $27,000 for it. The way I was t for a used X3. However, I discovered that my car had been in an accident, and its value was only $5,000, while I paid $27,000 for it. The way I was treated was unacceptable, and the staff's behavior was completely unethical. The General Manager tried to gaslight me into believing that what he was saying was correct. I lost the car I wanted and went through a lot of embarrassing and stressful moments, along with the mistreatment of the staff, especially the General Manager. After several weeks of battling with Casey, they changed the Carfax to state that my car was not in an accident and admitted that they replaced the bumper, which wasn't a big deal due to their cost to fix. However, they still haven't come clean about why they had to replace the bumper. In March, the General Manager called me to ask if I would give them another chance, saying that Art Casey was getting me an X3 similar to the one they had created me to lose. However, it has been almost a month, and I haven't received any response or call back. My car now has three Carfaxes. When we compare them, it is clear that Casey removed the accident from the Carfax when I purchased it. It is unacceptable that they have the power to change a Carfax so conveniently. I urge anyone thinking of buying from Casey or trading with them to make sure they have all the information. Obtain a Carfax on your car before you go in, and when buying, get your own Carfax. Don't let Casey BMW take advantage of you like they did to me. More