
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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First Class All The Way I had a great experience buying my first BMW from Joe Hargraves. It was a long time coming (3 years of looking, browsing, dreaming) and Joe was patie I had a great experience buying my first BMW from Joe Hargraves. It was a long time coming (3 years of looking, browsing, dreaming) and Joe was patient as can be expected. When it came to delivery, I caught up with Joe in the back putting on the finishing touches on the car that made it sparkle. He really treated my car like his own. Everyone that I encountered was pleasant and added to an overall positive buying experience. More
Regret I was happy when I first purchased my car. It was my first car buying experience. I recently graduated college however was not offered any incentives. I was happy when I first purchased my car. It was my first car buying experience. I recently graduated college however was not offered any incentives. I paid full msrp price for an M235i, which after doing research I found this was a bad deal. The price was $56,000 before taxes. With extended warranty the price for my m235i, which is not fully loaded was $67,000. I wanted to order a 2017 but was pushed towards buying a 2016 off the lot. For the price I paid I could have gotten an M2. I was taken advantage of as a new car buyer. More
This was a very exciting and enjoyable process. I went in for the clinic and met Crystal. She make car buy seem like a picnic. I wasn't in the market for a new car, and Crystal never treated me li I went in for the clinic and met Crystal. She make car buy seem like a picnic. I wasn't in the market for a new car, and Crystal never treated me like I was. She just spent some quality time showing me that wonderful car lot. Ended up buying a 528 and I must say, the entire process ended up being totally enjoyable. Crystal was the perfect saleswoman that I really enjoyed. I have my home now for buying cars. I am recommending that everybody should at least try this experience out, because Crystal will change what you think about buying cars. More

Courteous Don was very patience to work with our budget and got us a great deal! Thanks Don! On the flip side, I felt little aggressiveness when the finance man Don was very patience to work with our budget and got us a great deal! Thanks Don! On the flip side, I felt little aggressiveness when the finance manager kept insisting buying GAP service while finalizing the deal. More
Rating The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was take The salesman did not pressure me. He did not harass me. He was very respectful. He called to check in on me. When he was not available, I was taken care of by another qualified person. More

Outstanding, Best experience in 30 years buying cars Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience was smooth and easy. I would recommend dealership to any of my family members and friends . Top notch service. Mark Thompson More

Customer Service at its Best! Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about t Don Morrow made my first BMW buying experience very pleasant. He was very patient, knowledgeable, and kind as I was trying to make up my mind about the car I wanted. He showed me all the options available, and when I did decide on the one I wanted, he sat in the car with me and taught me how everything worked. Great experience! Would highly recommend this dealership! More
Great salesman - great experience! We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions We recently purchased our first BMW from Don Morrow. He was very easy to work with, never pressured us and was always willing to answer our questions. We had a great experience and highly recommend Don and Casey BMW to all interested in buying a BMW. Thanks! More

First Class Customer Service As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I w As someone who places high value in customer service – a rare concept in today’s modern world – my experience at Casey BMW was beyond refreshing. I was (and continue to be) treated as a valued costumer even after I signed on the dotted line. Though all employees I interacted with were (to put it articulately) awesome – Wayne Heath is my go to person. Whenever I have a question, he does not hesitate to respond, going above and beyond to make sure I am happy with my purchase. Mr. Heath embodies the qualities of kindness, honesty, and patience… helping put one at ease during the car buying experience. I truly am lucky to have worked with him and Casey BMW. More
Excellent Car Buying Experience My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely My car buying experience was a extremely pleasant endeavor, due to the dedicated, knowledgeable, and salesmanship of Mr.Joe Hargraves. He's definitely a credit to the Casey's dealership. I would also like to thank Mr. Lloyd Howell(Mgr.) for his invaluable input in making the car buying transaction a wonderful experience from top to bottom. I would highly recommend this dealership to my friends and family. Joe and Lloyd are excellent representatives of Casey's Automotive Sales Group. More