Casey BMW

Alexio was a great help and everything i asked him he had a honest answer. a honest answer. More

Matt is a great sales professional. He is very professional, knowledgeable and courteous. It was a pleasure doing business with Matt. He is very professional, knowledgeable and courteous. It was a pleasure doing business with Matt. More

I came from out of state to get and CPO M2. He knew everything about the car and the owner (Al repeat customer at Casey). Kellen went above and beyond to make a 200 mile trip to the showroo He knew everything about the car and the owner (Al repeat customer at Casey). Kellen went above and beyond to make a 200 mile trip to the showroom was worth the effort. Kellen has a ton of talent working with him. The entire team was supportive and made me feel like royalty from beginning to end. Needless to say the return trip was much faster! Thanks to Kellen and Casey BMW More

I was going through a lot. Buying a car seemed to be the last thing I needed but I had too. It absolutely needed to be done. Kellen made the process easy and was emotionally su Buying a car seemed to be the last thing I needed but I had too. It absolutely needed to be done. Kellen made the process easy and was emotionally supportive. I feel like he could my therapist. More

Alexxio was great, knowledgeable and made our buying process enjoyable. My wife loves her new 230i Thank you, Kenny Price Virginia Beach process enjoyable. My wife loves her new 230i Thank you, Kenny Price Virginia Beach More

We always buy our cars from Joe Hargraves. He is the man! Purchased a new BMW. He is the man! Purchased a new BMW. More

As always with previous business done with Joe, the attention to details were well done! I have worked with him many times in the past. attention to details were well done! I have worked with him many times in the past. More

Kellen was amazing to work with and is a consummate professional, not pushy at all, took the time to really listen to my questions/concerns, and breaks the mold of your stereotypical car salesman. professional, not pushy at all, took the time to really listen to my questions/concerns, and breaks the mold of your stereotypical car salesman. More

I would rate Casey BMW a minus10. Their service is horrible. Their parts and repair pricing are at least double if not triple what one would be charged other places. I had an appoin Their service is horrible. Their parts and repair pricing are at least double if not triple what one would be charged other places. I had an appointment on 17 April 2025. I took in my BMW X3 and when I got there was told; Oh, we can’t get to it till next week! I was given an appointment for 22 April 2025. I took it in and they accepted it. I called that afternoon at 4pm and was told that they would have to look it up and would call me right back. No call by 5pm and they had gone home. I called the next day and was told; oh, we had to order parts perhaps tomorrow. Called on the 24th and was told that the parts would not be in until Friday except I had just received an Email from Casey BMW that they had received the part at 8:05 that morning. No call on Thursday. I received a call from Casey BMW on Friday about 8:40 am and was told the car was ready. I asked what the bill was and was told $3,259.31. When I arrived to pick it up the bill was $4,395.83. When I pointed out that their charge for back gate spindle driver of $658.99 x 2, was over twice the price if I had ordered the part directly from BMW. BMW parts charge $327.50 per spindle drive which for two should have cost $655.00. They charge $591.95 to remove two bolts and unplug a cable and installed the part by securing two bolts and plugging in a cable. I also had my disc break pads replaced. They charge $1021.98 for the break pads. I hate being disrespected by being overtly lied too. This is unacceptable. Their pricing is highway robbery. More

I’ve bought many cars over the years, and this was the best, easiest, most seamless purchase. I’m also out of state and couldn’t come in person. They still made it easy and helped with shipping too. I’ best, easiest, most seamless purchase. I’m also out of state and couldn’t come in person. They still made it easy and helped with shipping too. I’m very appreciative and would highly recommend them to anyone. More