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Casey BMW
Newport News, VA
1,773 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,773 reviews
January 29, 2016
Great experience with internet purchase Don provided great support in finalizing the purchase. He promptly responded to all my questions and took care of any vehicle issues. He made the wh Don provided great support in finalizing the purchase. He promptly responded to all my questions and took care of any vehicle issues. He made the whole process as efficient as possible. More
by BMW3
Employees Worked With
Donald Morrow
January 08, 2016
Generally buying a car is a major hassle, Not this time!!! Past new car purchases was like I was going to the dentist and would need plenty of nitrous oxide to get through the experience. I found that I d Past new car purchases was like I was going to the dentist and would need plenty of nitrous oxide to get through the experience. I found that I didn’t need to be sedated and the transaction was pleasant and fair. The dealership has an open and friendly personality… More
by jeff
Employees Worked With
Donald Morrow
January 08, 2016
Bought my first BMW Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expr Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expressing. Thanks Joe - love my baby!! SUE More
by smurphy2133
Employees Worked With
January 04, 2016
Excellent Sales Rep Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took his time and did not pressure us into anything, I will definitely recommend Mr. Hargraves to anyone going to Casey BMW. More
by Dayra718
Employees Worked With
December 28, 2015
What a rush!! I came to Casey BMW to test drive the 2016 328i. And boy was I impressed by not only the car but the salesperson. Rebecca is a very knowledgeable, per I came to Casey BMW to test drive the 2016 328i. And boy was I impressed by not only the car but the salesperson. Rebecca is a very knowledgeable, personable young lady. She made sure I knew all there was to know about this vehicle. If and when I am ready to purchase I would love to buy a vehicle from Rebecca! She has a great future as a sales person!! Thank you! Romero Robbins More
by Romrbb
December 27, 2015
Ultimate Experience I would recommend Casey BMW to anyone. The customer service was phenomenal and the sales person whom I spoke with was exceptionally product knowledgea I would recommend Casey BMW to anyone. The customer service was phenomenal and the sales person whom I spoke with was exceptionally product knowledgeable as well as friendly. More
by iMus1c
Employees Worked With
December 08, 2015
I have an excellant and wonderful experience at Cassey BMW. My Husband and I arrived to purchase a pre-owned 328i BMW, and rode out in a new 2016 328i BMW. Dan was wonderful. He was very helpful, kind, knowledg My Husband and I arrived to purchase a pre-owned 328i BMW, and rode out in a new 2016 328i BMW. Dan was wonderful. He was very helpful, kind, knowledgeable and professional. He showed us the features on the vehicle and demonstrated how to operate the features on the car. This was a wonderful Christmas and birthday gift from the staff at Casey's and my husband. More
by shelia1227
Employees Worked With
Thanks for the team effort of Mike Russell, Dan Dier who was also very professional., Mike Russell, Dan Dier, Donald Morrow
December 03, 2015
Outstanding Service I just recently purchased a new BMW. It was a very pleasurable experience. My purchase was based sole on the help and guidance I received from Mike I just recently purchased a new BMW. It was a very pleasurable experience. My purchase was based sole on the help and guidance I received from Mike Russell. He was patient, professional, knowledgeable and understood what I was looking for in a vehicle. He provided me the information and allowed me to make the decision at my own pace. Thanks for your help Mike. More
by BMWlover
Employees Worked With
Mike Russell
November 21, 2015
Phenomenal Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call w Mike was very professional and took the time to answer all of my questions, and show me all of the features on my vehicle. This is what I would call world class customer service. I have never had a more pleasurable car buying experience. More
by trishatorres
Employees Worked With
Mike Russell
November 19, 2015
Used vehicle purchase Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow w Successfully purchased a used vehicle at the dealership. The process was relatively straight forward and was accomplished quite quickly. Don Morrow was friendly and easy to work with.Overall a positive experience. More
by dlymic
Employees Worked With
Donald Morrow
