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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

July 24, 2015

Wonderful car buying experience! Would buy from him again! I was a little worried about my first BMW purchase but MIke Dipersio made purchasing my new car a wonderful experience! He was very patient with me, l More

by Cindy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Dipersio
Jul 27, 2015 -

Casey BMW responded

You are very welcome, Cindy! We are thrilled to hear Mike was able to go above and beyond to put you at ease, and make sure your first BMW buying experience went off without a hitch. You are absolutely right, this is the type of service you would expect from a BMW dealership. BMW is a higher standard of brand, and we believe our customers deserve a higher standard of service that simply cannot be matched. We truly appreciate your business, Cindy. Please let us know if there is anything more we can do for you. Enjoy your new BMW, and welcome to the Casey family!

July 06, 2015

perfect my salesman was professional Everyone was helpful i would recommend this dealership to anyone and I hope to build A relationship with them as well I will definitely buy my next Bm More

by oldtruck3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadrian M Apoderado
Jul 07, 2015 -

Casey BMW responded

Thank you for your great feedback! We are happy to hear that you had such an excellent visit to our dealership. Is is great Hadrian was able to help you find the perfect car for you. Thank you for your business and recommendation. Enjoy your new BMW!

July 05, 2015

first time customer, great experience. I brought my 2004 BMW X5 to Casey as a first time customer of their service center. Francine Stewart was the service advisor who worked with me durin More

by X5 fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Casey BMW responded

Thank you for your awesome feedback! It is great Francine and the rest of the team were able to make sure that you drove off in your X5 completely satisfied. We like to introduce our customer to the team that will be working on their vehicle so that our customers know they are in good hands, and that we care about you and your X5. Doesn't it feel great to have your car running like it was brand new? We like to think so! Thank you so much for stopping by. We are looking forward to your next visit!

July 04, 2015

Excellent car buying experience! Casey has been servicing my BMWs for several years but this was my first car buying experience. Mike Dispersio was excellent and made the buying proc More

by Jesse F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DiPersio
Jul 06, 2015 -

Casey BMW responded

Thank you so much for your great feedback, Jesse! It is great to hear that Mike was able to make sure that your first buying experience at Casey BMW was a fun and painless one. We know that the buying process can be seen as an event that people try to avoid at all costs. That simply isn't the case at our dealership. Our sales team strives to make sure that our customers' experience goes off without a hitch leaving them completely satisfied. We truly appreciate your continued business and recommendation. Enjoy your new BMW!

July 02, 2015

Duncan was excellent Duncan did a fantastic job finding the car I wanted and handling the entire process. I'd recommend him to anyone. It was a pleasure dealing with him More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Jul 06, 2015 -

Casey BMW responded

That's what we like to hear, Larry! It is great Duncan was able to provide you with such fantastic customer service in helping your find the perfect car for you. We know that our BMW's practically sell themselves. Our customers choose Casey BMW because of the top notch service we provide to our customers. It simply can't be beat. Thank you for your business, Larry. Enjoy your new BMW!

July 01, 2015

I will be back! Where to begin? This was my best car buying experience ever! All notions of car dealerships trying to screw you were crushed. They listened to my need More

by Ryan F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow, Michael DiPersio
Jul 01, 2015 -

Casey BMW responded

Thank you so much for your kind words, Ryan! It is awesome to hear that Don and Michael were able to crush those negative stigmas about buying a new car. Our dedicated staff work very hard to truly listen to our customers so that their wants and needs are met when searching for a new vehicle. We truly appreciate your business and recommendation, Ryan. Please do not hesitate to let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 30, 2015

Got my dream car Casey BMW associates were friendly and helpful. My Client Advisor took the time to help me find my dream car at the right price. Thank you! More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2015 -

Casey BMW responded

You are quite welcome! It is great that our sales team was able to help you find the perfect car for your on your buying journey. Our staff take pride in really listening to our customers to help find the perfect vehicle for them, and at a great price. Thank you for your business. Enjoy your new BMW!

June 30, 2015

GREAT EXPERIENCE WITH CASEY BMW This was our first purchase from Casey BMW. Duncan Sullivan was excellent and made our car buying experience pleasurable! My husband and I will defini More

by Bimmagirl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier
Jul 01, 2015 -

Casey BMW responded

That's great to hear! We are happy that Duncan was able to make sure that you, and your family, had such a great buying experience at our dealership. Thank you so much for your business and recommendation. Please let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 28, 2015

Best deal ever Okay we hit the lot to look at 2 Ford Edge Limited's. Hadrian knew what we were looking for in our introductions. I would recommend this dealer becaus More

by j.bane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Casey BMW responded

Thank you so much for your great feedback! It is great to hear that Hadrian was able to provide you with the excellent customer service that you deserved during your buying process at our dealership. We do our very best to make sure that our customers always drive away in the perfect vehicles for them smiling all the way home. Hopefully the selfies with the i8 came out looking good! Thank you for your business. We look forward to working with you again soon!

June 27, 2015

Wonderful Car Buying Experience This is our second purchase from Casey BMW. My husband and I really appreciate working with such a professional and knowledgeable staff. Mr. Hargrav More

by idrive528i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dier, Jimmy Jones
Jun 30, 2015 -

Casey BMW responded

That's great to hear! We are happy that Joe was able to provide you with the such great service and product knowledge to help make your second car buying experience at our dealership go off without a hitch. We truly appreciate your continued business, and please do not hesitate to let us know if we can do anything else for you. Enjoy your new BMW!

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