
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Great Experience and Amazing Customer Service!!! This is Dealership is amazingly good with the customer. Especially Joe was the MAN for us to get a new car with the great price. I definitely recommen This is Dealership is amazingly good with the customer. Especially Joe was the MAN for us to get a new car with the great price. I definitely recommend this dealership for future owners and LOOK for Joe. ^^ More
Best Customer Service!!! Hard to put my experience in words but here goes. Duncan and the rest of the sales team were professional, courteous and there to assist the client. I Hard to put my experience in words but here goes. Duncan and the rest of the sales team were professional, courteous and there to assist the client. I left Casey BMW in my X6 with a great deal, excellent customer service, and feeling like both myself and the dealership won and we all know that's not an easy thing!!! If you are looking for a new car and don't own a BMW or ready to upgrade, Casey BMW is where you want to go! More
Great experience Hard to write a great review without repeating all the wonderful things that have already been said in the past. Duncan was kind, personable and effic Hard to write a great review without repeating all the wonderful things that have already been said in the past. Duncan was kind, personable and efficient. Most importantly, he was honest. I never felt like he was pushy or condescending. I could tell he loved BMW (and I'd never owned or driven one before). His passion for BMW was infectious. I will definitely recommend my friends to Casey BMW because of Duncan's service. I am a happy owner of a BMW and truly say that Duncan is a primary reason why! More
SID in hampton Great experience! Duncan made the experience painless. Duncan was very efficient and professional thru out the entire process. I recommend this deale Great experience! Duncan made the experience painless. Duncan was very efficient and professional thru out the entire process. I recommend this dealership for all your car buying needs. More
Great Experience! Duncan was professional and very patient, which was greatly appreciated. I came in with no idea of whether I wanted to buy or lease or even what type Duncan was professional and very patient, which was greatly appreciated. I came in with no idea of whether I wanted to buy or lease or even what type of vehicle would work out the best for me. I was shown many vehicles, test drove quite a few and had time to think before making a decision. The entire process was painless and efficient. I can and will definitely recommend the dealership in general and Duncan Sullivan in particular to my friends! More
'EASY AND PAINLESS" Duncan made it easy and painless to purchase my new BMW! Thank you for such great service and reliable information. All the employees my husband and Duncan made it easy and painless to purchase my new BMW! Thank you for such great service and reliable information. All the employees my husband and I met were equally as helpful and very nice. I just love my new BMW!!! Terry Wagoner Creamer More
Purchase of BMW X1 Duncan Sullivan was my sales representative and he did an excellent job with my purchase of a new 2014 BMW X1 sDrive 28i. I can truly say he went abo Duncan Sullivan was my sales representative and he did an excellent job with my purchase of a new 2014 BMW X1 sDrive 28i. I can truly say he went above and beyond a sales representative's job. I walked away truly satisfied . Thanks Duncan and Ray!! More
Awesome I had been looking for a CPO X5 for almost 3 years. My biggest challenge was I wanted a very specific X5. I started working with Duncan in May and he I had been looking for a CPO X5 for almost 3 years. My biggest challenge was I wanted a very specific X5. I started working with Duncan in May and he really spent a lot of time walking me through all of the variances in the X5. He then introduced the idea that I custom build the specific BMW I want and participate in the Performance Center Delivery program. And I did exactly what he advised. I gave him a very tight range of when I wanted the car - like one specific day - and he moved heaven and earth to get the car built and delivered on that specific date. He worked with me on all the paperwork - overnighting when necessary, stopping by my office one morning, available by e-mail/cell - everything. Bottom line - he listened to me, recommended the best solution, I followed his advise, and now I have a fantastic "perfect" car and a trusted professional friend. If you are considering purchasing a BMW, definitely talk with Duncan, go for a test ride, and let him know what you're thinking about. If custom building a BMW is for you, definitely consider the Performance Center Delivery program and I know Duncan will set you up every step of the way. More
New car purchase Michael Russell was great to work with during our decision on buying a new car. He was very professional and knowledgeable about all of our questions. Michael Russell was great to work with during our decision on buying a new car. He was very professional and knowledgeable about all of our questions. He was also very helpful when it came time to operate our new car. We will definitely contact him again when we decide to buy another car and refer him to friends. Sincerely, Sue Zinn More
my experince at casey bmw First off all the overall experience was exceptional, my sales Dan Williams along with his used car Manager Ray Calupitan these guys were just grea First off all the overall experience was exceptional, my sales Dan Williams along with his used car Manager Ray Calupitan these guys were just great. They made me and my wife fill right at home no high pressure moves just great customer service. The finance guy Dan Dier was just as great this was my second car purchase at Casey BMW AND THIS WILL NOT BE MY LAST. I have told all my friends and family about how good This dealer has treated us. I look forward to doing business with them again and I will always use Dan the man as my sales person. sincerely, Felton& Gigi Ellington More