Casey BMW

Compassion and Service beyond normal circumstances I work for a combat unit on Fort Eustis and had turned my BMW in for service awhile back (months). Due to hardships and deployments i was not able to I work for a combat unit on Fort Eustis and had turned my BMW in for service awhile back (months). Due to hardships and deployments i was not able to get my vehicle immediately. Due to the patience and understanding of Mr. Mike Bullis and Mr. Culp, i was finally able to make the final payment and get my car back. I have never seen any dealership with the kind of patience and understanding the Casey BMW has, especially for the military. Thank you very much for your understanding and putting me back on the road with the ultimate driving machine. More

Hassle Free Purchase! Working with Duncan was an outstanding experience. He is very professional and let's the brand sell itself. It's that simple! There was no pressure a Working with Duncan was an outstanding experience. He is very professional and let's the brand sell itself. It's that simple! There was no pressure and he worked hard to get us through the purchasing process without any issues. I would refer Duncan to anyone looking at BMW's! More

Great Experience Mike was the most professional sales person I have ever dealt with. He worked with us when we were just looking and answered our questions without kno Mike was the most professional sales person I have ever dealt with. He worked with us when we were just looking and answered our questions without knowing if we were real buyers. Anyone looking for a great car and equally great sales expert need only contact Mike Russel at Casey BMW. More

Outstanding service and very happy with my new generation 3 series! This is my second car purchased from Casey BMW and I will be a customer for life! 3 series! This is my second car purchased from Casey BMW and I will be a customer for life! More

Very professional. Appreciated the "no pressure" approach Duncan was helpful and made my experience hassle-free. I saw the vehicle online, emailed him that I was interested. He contacted me back quickly and Duncan was helpful and made my experience hassle-free. I saw the vehicle online, emailed him that I was interested. He contacted me back quickly and had the vehicle ready when I came in to look at it and take a test drive. I appreciated that this transaction was handled with minimal "pressure" and the approach really was to let the vehicle sell itself to me rather than the dealer trying to sell me on it... I look forward to future transactions with them... More

Rob Collins is EXCELLENT. He is extremely knowledgeable about BMW, and its features and benefits by model. Rob is not a pressure salesperson, but works hard to ensure his customers are well informed. He about BMW, and its features and benefits by model. Rob is not a pressure salesperson, but works hard to ensure his customers are well informed. He is enthusiastic about BMW, and he professionally represents both his dealership and the BMW brand very well. More

I enjoyed working with Duncan. He was patient with me as I studied every feature of the car I was considering. After the purchase, Duncan thoroughly went over all features of my new car with expertise and I studied every feature of the car I was considering. After the purchase, Duncan thoroughly went over all features of my new car with expertise and detail. The overall experience at Casey was impressive. I've never been in and out of a business office so quickly and hassle free. The numbers I agreed on with Duncan were presented exactly as we discussed. I couldn't be happier in my new 435i. It's quite an amazing car. I'd recommend buying from Casey and especially working with Duncan. More

If it were not for Mike Russell, we would now be driving something other than a BMW X3 28i. His knowledge of the BMW product was simply amazing and his enthusiasm for the product was contagious. The test something other than a BMW X3 28i. His knowledge of the BMW product was simply amazing and his enthusiasm for the product was contagious. The test drive he provided showed us both his knowledge of the BMW, but also the BMW itself. I can trully say that I have never experienced such a great experience in purchasing a vehicle. My wife and I both felt as if we were the only customers at Casey BMW and everything was done to make us feel comfortable with the care buying experience. Even after the vehicle arrived from Spartanburg, Mike continued to provide outstanding service. The world needs more friendly people like Mike Russell. Al K More

This dealership may seem friendly but their parts department is constantly dishonest. For example they used to charge 56.93 for brake pad sensors, when bmw MSRP was 20 or so dollars. They have gott department is constantly dishonest. For example they used to charge 56.93 for brake pad sensors, when bmw MSRP was 20 or so dollars. They have gotten better, rear diff cover which retails at (173.65), was offered to me at 253.67. They will tell me that is retail when it is not. Falkner/Tischer/etc say retail is 173.67 and offer it at 138.49 and 135.86 respectively. Buyer be aware, check your service charges as well. More

Outstanding experience and service. My wife and I were treated like royalty by Rob Collins during the test drive stage but also upon delivery of our new vehicle. Being previous BMW owners, we also know t treated like royalty by Rob Collins during the test drive stage but also upon delivery of our new vehicle. Being previous BMW owners, we also know that the service after the fact is just as solid. Thanks again for everything. More