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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

March 01, 2014

My wife and I had been shopping for a car for about a year and finally decided on a BMW. Over the course of three weeks, my wife and I worked with Mr. Sullivan on what exact BMW to get and what features More

by gpothast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Casey BMW responded

We are thrilled to hear that Mr. Sullivan could provide you with such a great car buying experience! We want our customers to have their needs met and we try to make the process as easy and stress free as possible. It's our goal to give you 100% satisfaction and to find the perfect vehicle to fit your needs. Your recommendation is appreciated as well as you taking the time to share this experience. We hope you will come back to see us for any future needs!

March 01, 2014

Overall my experience was a good one. Duncan worked with me to get me the car I've I wanted since I was kid. I'm a happy customer. More

by Bobm2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Casey BMW responded

We're so happy Duncan could get this done for you! It's great when customers leave happy with their purchase. Come back and see us for anything you need in the future!

February 28, 2014

Over all, my experience has been excellent. Mr. Collins was great from start to finish and beyond. The entire team worked relentless on my behalf. More

by everawlings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Casey BMW responded

We are so glad to hear that! We want our customers to enjoy their entire experience at our dealership. Let us know if there's anything we can do for you in the future!

February 24, 2014

Rob Collins was a great help to us in closing the deal on a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a pr More

by iiamskids3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2014 -

Casey BMW responded

We are glad to hear that Rob could provide you with such a great experience and help you find a vehicle that would be perfect for you! Thank you for sharing your experience and we hope you will come back and see us in the future!

February 06, 2014

Great time fast and good experience was great showed what we needed to know about the car. No hassle stress free service is always good. More

by Nonemade1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 06, 2014 -

Casey BMW responded

We are glad to hear your experience was stress free and quick! We want our customers to enjoy their time at our dealership and receive excellent customer service from our employees. Don't hesitate to let us know if we can help you with anything else in the future!

February 05, 2014

I had a very pleasant experience purchasing my new BMW at Casey. Duncan was able to hammer out a great deal. The whole process went very smoothly. More

by PEC62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2014 -

Casey BMW responded

Thank you for sharing your recent positive experience at our dealership! We are glad to hear that you had an easy, smooth process and that Duncan could help you find the perfect vehicle! We hope you enjoy it and will come back to see us in the future!

February 03, 2014

I was looking at several luxury SUV's (including Audi and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts a More

by denisepb
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 04, 2014 -

Casey BMW responded

We are so glad to hear that Duncan could be of such great help to you and that you are satisfied with your vehicle! We want our customers to have a wonderful buying experience and feel relaxed and comfortable at our dealership. Enjoy your vehicle and we look forward to working with you again!

February 02, 2014

Mr. Rob Collins provided a high quality buying experience for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer More

by gsater5342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2014 -

Casey BMW responded

Greg, thank you for sharing your experience at Casey BMW! We are proud to hear that Rob could give you such great customer service and really take care of you even after the purchase point. We want our customers to always feel relaxed and comfortable at our dealership, especially when purchasing a vehicle. Don't hesitate to come back and see us for anything you may need in the future. Thank you for your recommendation and enjoy your new X1!

January 29, 2014

Very easy experience. Duncan was great to work with. The process was very smooth.Everyone was knowledgeable. I would highly recommend Casey BMW and Duncan Sullivan! More

by timfarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2014 -

Casey BMW responded

Thank you for writing this kind review! We are so glad you had a smooth and easy experience at Casey BMW. We always want our customers to be comfortable and confident when visiting our dealership. Your recommendation is appreciated and we hope you will come back and see us for any future needs!

January 04, 2014

My wife and I were searching to replace our X3 that we bought from Casey BMW 8 years prior. We received a call from Ray to bring our X3 to have it accessed so when Ray came back and gave us the accessment More

by Ikosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2014 -

Casey BMW responded

Thank you so much for your review and coming back to Casey BMW to help you find a new car for your family! We are so glad Ray and Rob could help you in such a friendly and professional manner. Enjoy your new X5 and we look forward to seeing you in the future!

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