
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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My wife and I had been shopping for a car for about a year and finally decided on a BMW. Over the course of three weeks, my wife and I worked with Mr. Sullivan on what exact BMW to get and what features year and finally decided on a BMW. Over the course of three weeks, my wife and I worked with Mr. Sullivan on what exact BMW to get and what features we wanted. He was friendly and confident in answering our barrage of questions, and provided us peace of mind, as this was our first BMW purchase. Mr. Sullivan was patient with us, communicated himself well and provided a good balance of giving us room/time to think and being available, even if it required us to go home and research the question ourselves. I would definitely work with Mr. Sullivan again and would recommend him to other people in search of a car. More
Rob Collins was a great help to us in closing the deal on a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a pr a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a problem solver. More
I was looking at several luxury SUV's (including Audi and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts a and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts and his responsiveness and friendliness made this an easy, and wonderful purchasing experience. I love the vehicle and plan to buy through Duncan again next time! More
Mr. Rob Collins provided a high quality buying experience for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer any questions I had. Rob's polite, friendly demeanor made my purchase relaxed and enjoyable. He is definitely an asset to Casey BMW. I would recommend Rob to all my friends looking for a BMW, he made the trip to Newport News from Virginia Beach well worth it. Greg S. More
Very easy experience. Duncan was great to work with. The process was very smooth.Everyone was knowledgeable. I would highly recommend Casey BMW and Duncan Sullivan! process was very smooth.Everyone was knowledgeable. I would highly recommend Casey BMW and Duncan Sullivan! More
My wife and I were searching to replace our X3 that we bought from Casey BMW 8 years prior. We received a call from Ray to bring our X3 to have it accessed so when Ray came back and gave us the accessment bought from Casey BMW 8 years prior. We received a call from Ray to bring our X3 to have it accessed so when Ray came back and gave us the accessment and we were surprised, so I ask Ray that we needed to see if another X3 with a 6 cylinder engine could be found. Ray told us that we would be working with Rob, so Rob searched thru the inventory with no luck but in the meantime my wife and I went on the lot and found a X5 (2013) with the 6 cylinder engine. I ask Rob to run the numbers with Ray to see what could be worked out . We were surprised again with the difference on the price between an X3 and a X5 with the end to the year discounts, so we purchased the X5 and have been very pleased. The car has more accessories than we need but they will be there if we need them and also the friendlineess from the Sales staff and service deptment will keep our family coming back to Casey BMW More