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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

October 23, 2013

Thanks to Duncan Sullivan for finding us an excellent trade-in deal on a 128i, and to Dan Deir for his Professionalism in processing the Paperwork. More

by fusaro2licola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Dan were able to provide you with an excellent car buying experience while finding the perfect vehicle for you at an excellent price. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 16, 2013

Our client advisor Forrest Bailey had a very professional and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we More

by Oxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Casey BMW responded

Richard and Mary Ann, thank you for sharing your recent experience at Casey BMW! We are happy to hear that Forrest was able to go above and beyond your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for both of you and your after sales care has been excellent. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new BMW 528i!

September 23, 2013

I and my family came looking for a BMW and Mr. Forrest helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Fo More

by Geider
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2013 -

Casey BMW responded

Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Forrest was able to provide you and your family with an excellent car buying experience while finding the BMW that was perfect for all of you. We appreciate your recommendation and look forward to serving you in the future. Enjoy your new BMW!

September 22, 2013

Outstanding service and Duncan Sullivan and Ray helped me to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up More

by vjoneshilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Duncan and Ray were able to provide you with an excellent car buying experience while finding the vehicle that was perfect for you. We appreciate your business and let us know if there is anything we can assist you with in the future. Enjoy your new BMW!

September 22, 2013

From the first handshake to the last, our experience with Casey BMW was beyond expectations. We originally were assisted by Wayne Heath. When we returned to the dealership, Wayne was working with other clien More

by sportschictkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Casey BMW responded

Thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Rob was able to provide you with an excellent car buying experience while answering all of your questions and highlighting the many features of the 528i. We appreciate your kind words about Rob and the entire Casey BMW staff. We appreciate your recommendation and look forward to assisting you in the future!

September 17, 2013

As a result of the superior service received from Rob Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gav More

by waltbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2013 -

Casey BMW responded

Walt, thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Rob was able to provide both you and your wife excellent car buying experiences. We are glad to hear that both of you were able to find the perfect BMW's for you. We appreciate your business and please let us know if there is anything we can assist you with in the future. Enjoy your new BMW's!

September 14, 2013

Rob Collins was extremely helpful from the get go when we arrived at the dealership for an appt. Very cordial and friendly. He focused right in on some used vehicles we had reviewed online and we were able More

by mannie3c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2013 -

Casey BMW responded

Thank you for letting us know about your recent experience at Casey BMW! We are happy to hear that Rob was able to provide you with an excellent car buying experience while you found the vehicle that was perfect for you. Please let us know if there is anything we can assist you with in the future.

September 11, 2013

Great person to work with! He gave us a great deal and really helped us. We are now proud owners of a BMW x5! Reqlly recommed this salesperson. He really helped us out More

by manndoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are glad to hear that Forrest was able to find the perfect vehicle for you in a professional and timely manner. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new x5!

September 10, 2013

This is the 3rd BMW I bought from Casey BMW. The last two from Wayne Heath. He is very much a professional, and goes to bat for you. He is honest, sincere, and knows what he is talking about. Most important More

by BobGelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Heath
Sep 17, 2013 -

Casey BMW responded

Bob, thank you for letting us know about your recent visit to Casey BMW! We are very happy to hear that Wayne and the entire Casey BMW staff have been able to continually provide you with an excellent experience every time you come and visit us. We appreciate your very kind words and recommendation and look forward to serving you in the future. Enjoy your new BMW!

September 03, 2013

Great servive the second he tackled me in the parking lot. Test drove two cars. Very happy with what I bought. Will recommend forrest to others in va. More

by jeffdoyle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Casey BMW responded

Jeff, thank you for sharing your recent experience with Casey BMW! We are very happy to hear that Forrest was able to provide you with an excellent experience while finding the vehicle that was perfect for you. We appreciate your recommendation and look forward to serving you in the future.

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