Casey BMW

Duncan was very helpful in finding me the exact car that I wanted. Kept in touch with me during the whole process to ensure that I knew what was going on. Found the car that I wanted at a different location I wanted. Kept in touch with me during the whole process to ensure that I knew what was going on. Found the car that I wanted at a different location and got it to the dealership. Easy process with no pain at all. Car buying made easy. Would definitely recommend Duncan and Casey BMW to anyone who is looking for a new car. More

Lloyd was very accommodating to my requests to view your certified pre-owned inventory. We had a enlightening conversation while inspecting the 3 series Beemers. He explained in thoughtful detail the differ certified pre-owned inventory. We had a enlightening conversation while inspecting the 3 series Beemers. He explained in thoughtful detail the differences in the models and what attributes increase the value and cost of the that particular car. My hats off to Lloyd. He did a great job for an initial impression. More

Very helpful very nice to deal with. Pushed very hard to get us a price that we could agree on. Highly recommended for any one get us a price that we could agree on. Highly recommended for any one More

Duncan did an excellent job. I communicated to him my goals and he did everything he could to meet them. Very good customer service and experience. Thanks very much. goals and he did everything he could to meet them. Very good customer service and experience. Thanks very much. More

Duncan Sullivan did a fantastic job showing me the car. He's very friendly and was extremely thorough with every part of the process. I felt very comfortable with every feature of the car when I left and He's very friendly and was extremely thorough with every part of the process. I felt very comfortable with every feature of the car when I left and have enjoyed the vehicle since. The entire dealership was pleasant to work with, but kudos to Duncan for his excellent customer service and knowledge. More

I HAD DAMAGED THE OUTSIDE SIDE MIRROR ON MY 325 2004 CONVERTIBLE , I DROVE THERE ON A SUNDAY TO "JUST" LOOK AT WHAT THEY MIGHT HAVE AS A TRADE=IN INSTEAD OF HAVING IT FIXED. i EXPLAINED i WANTED TO LO CONVERTIBLE , I DROVE THERE ON A SUNDAY TO "JUST" LOOK AT WHAT THEY MIGHT HAVE AS A TRADE=IN INSTEAD OF HAVING IT FIXED. i EXPLAINED i WANTED TO LOOK AT ANOTHER CONVERTIBLE LESS THAN 25,000 MILES. MINE WAS 83000 MILES. DUNCAN LISTENED TO MY CRITERIA AND THERE WAS A COLOR AND INTERIOR COLOR AND 26,000 MILE CAR I WANTED TO DRIVE. IT WAS THE ONE I DROVE AND THE ONE I BOUGHT. WE AGREED ON A PRICE THE FOLLOWING DAY AND I DROVE IT HOME. I PREVIOUSLY HAD SERVICE ON MY OTHER CAR SO I KNEW I WOULD BE WELL TAKEN CARE OF . HAD DUNCAN NOT LISTENED AND TRIED TO SHOW ME MANY CARS THE SALE WOULD NOT HAVE HAPPENED. More

My wife and I went into Casey BMW in hopes of getting a new car for her. We were immediately greeted by Duncan Sullivan and it was really a delight to work with him and everyone else on the staff. From t new car for her. We were immediately greeted by Duncan Sullivan and it was really a delight to work with him and everyone else on the staff. From the beginning, everything was handled very well and professionally. The only "not great" things would be that I had to find the car that we ended up leasing that was at another dealership. Once I found the car, Duncan and the staff did everything they could and got me the car I had found. Also, one thing that caught me a little off guard was the fact that my car didn't have any floor mats and they had none in stock so I had to order some. I asked if we could just take some from a car on the lot in the same color, and I was told we couldn't. I guess it didn't make any sense seeing how that last dealership just took the floor mats from my car. Lastly, there was some confusion as to the capabilities of the car I leased due to changes between model years that was not passed on to me prior. However, Duncan did a good job with us and I would definitely go back to Casey if given the opportunity. Just some things I think could have been done better. Thank you for the car and hopefully there will be no issues with it. More

Great experience on trade and purchase. Duncan worked hard on both to put the deal together. Staff was excellent and excited about their product. Recommended. hard on both to put the deal together. Staff was excellent and excited about their product. Recommended. More

I went into the dealership looking to purchase a certified used BMW, specifically either a 2010 or 2011 3-series model. My client advisor, Dan Williams, was extremely knowledgeable and the consumat certified used BMW, specifically either a 2010 or 2011 3-series model. My client advisor, Dan Williams, was extremely knowledgeable and the consumate professional. Dan and the Casey BMW staff were able to convince me into getting into a new 2013 3-series Active Hybrid BMW for essentially the same price point. Dan went above and beyond to ensure I was familiar with all the capabilities and amenities in the car. As the car was a surprise gift for my wife, Dan also scheduled a time for her to come back into the dealership so that he could personally familiarize her with all the car's features. As a prior BMW owner I can confidently say that the cars sell themselves, however, the service and professionalism of the Casey BMW staff is unparalleled in the business. I highly recommend them to my friends and family. If you visit Casey BMW, be sure to ask for Dan, you can't miss him, he's the guy that looks like Santa Claus! You'll be glad you did. Jeff and Stephanie Wallace. More

This is my second purchase with Casey BMW. My salesperson was Joe Hargraves. I found Joe to be very personable, knowledgeable, professional, an excellent dresser (threw that in for free), hard w salesperson was Joe Hargraves. I found Joe to be very personable, knowledgeable, professional, an excellent dresser (threw that in for free), hard working and dedicated to making sure his customers feel comfortable and satisfied with their purchase. He followed up with several calls and went out of his way to make sure that I had the ultimate BMW shopping experience. I had left Casey dealerships several years ago because of bad experiences but Joe makes me glad that I decided to give them another chance. If you want a fair, knowledgeable, trustworthy, diligent person working for you, Joe is your guy. I would recommend him without hesitation. Lloyd Howell was also instrumental in making me feel at ease. He was also very personable and helped to ease my apprehensions about purchasing a new car. He went above and beyond to help me out and I really appreciate it. It's good to know that there are some car salesmen/business men still out there with integrity. More