
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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My new vehicle I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and nice and I would definitely recommend him to someone else . I drove off with my new vehicle for me and my family and u will be back. Thank you sincerely...Tangee Bonner More
poor communication Did online credit app and trade in value on car granted i have problem credit but not i person called me or emailed guess waste of there time since th Did online credit app and trade in value on car granted i have problem credit but not i person called me or emailed guess waste of there time since they couldn't sell a vehicle will never try them again in furture even went by dealership not saying i did info online talked to salesman said i have problem credit wanted to trade current car lm in said i was upside down acted like he didnt want to give me the time of day my credit problems are my fault but dont treat me any less than next person you can sell a car to because they have great credit will just look elsewhere in furture......steve More
Corvette Tow My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they finally opened, the car would not start. I thought it could be the car battery, the key batteries or something with the electronics. The car battery was replaced. The person I spoke with by phone was very informative and pleasant. (Richard). I probably drove him nuts with my phone calls, but he was patient. When I picked up the car the person in the bay let me walk right pass him; an individual at the counter pointed me back in his direction. I was the only customer in the bay area at the time. He looked up and I asked about the car, which was in plain view in the bay area near the doors. He handed me the keys and that was it, no further conversation. My car has the same problem that it was towed in for. The Key "Fob" works when it wants to but I noticed that its a problem with the starter button not detecting the key. I still have the same issues with starting my car. The car smelled of oil in the interior, no attempt to clean up after servicing. More
Maada was great! :) My experience was amazing! Maada was so helpful and very patient with me with the process of purchasing my first vehicle, couldn't have asked for a be My experience was amazing! Maada was so helpful and very patient with me with the process of purchasing my first vehicle, couldn't have asked for a better car salesman! highly recommend anyone going here to purchase a vehicle! More
AMAZING.. I have been adopted. I have never experienced this type of help ,loyalty and care being a professional myself and the care I have for my own clients I have been adopted. I have never experienced this type of help ,loyalty and care being a professional myself and the care I have for my own clients I found with each person I dealt with.. IT WAS LOVE ALL LOVE AND EVERYONE CARED AND I HAVE SENT CUSTOMERS TO HAVE THE SAME EXPERIENCE. . LOVE U CASEY CHEVROLET More
Love my new car! Thank you to Mary, Keiven and staff for the great deal! Great customer service! Very happy with my experience at Casey Chevrolet and love my car! Thank you to Mary, Keiven and staff for the great deal! Great customer service! Very happy with my experience at Casey Chevrolet and love my car! More
Buying a vehicle on a budget While I was traveling for my job I returned home and needed to get a newer vehicle. The staff went well above what I expect from a car dealership and While I was traveling for my job I returned home and needed to get a newer vehicle. The staff went well above what I expect from a car dealership and worked for over four hours to get me a vehicle that is a perfect fit for me and at a price that was well under what I expected to pay. The few things that weren't perfect with the vehicle they are fixing for me tomorrow before I have to continue traveling for work. I would recommend Rick and Mary to anyone who was in the market for a car. I am truly appreciative of their time and effort. More
Excellent service Rich always does his very best to take care of me each time I have taken my car for any reason.. I had a issue with my air condition unit and I was go Rich always does his very best to take care of me each time I have taken my car for any reason.. I had a issue with my air condition unit and I was going on a long driving trip and Rich had that issues resolved so I would not have any problems, on my trip. Thank you so much Rich for all the times you have taken care of my car. You are the best. More
Always prompt courteous service with a smile. Whether I'm looking for a new vehicle or having one serviced I am always met by courteous employees more than willing to help and guide me in the righ Whether I'm looking for a new vehicle or having one serviced I am always met by courteous employees more than willing to help and guide me in the right direction. More
Disrespect & Wrong doings In June of 2015 we bought a 2014 Ford Explorer Limited from Casey. Upon arriving home we started to get pulsating from warped rotors. We has to replac In June of 2015 we bought a 2014 Ford Explorer Limited from Casey. Upon arriving home we started to get pulsating from warped rotors. We has to replace the wiper blades within 2 weeks of ownership. Then 1 month into ownership the 3rd row leather seats exploded apart due to the stitching vanishing. I've contacted Mr.Rogers the used car Mgr numerous times via phone & email. I was told to have Ford dealer inspect the seats. I also was told to get an estimate for the key lock code pad on the door today never supplied the code for. I was then told to take it to an upholstery shop that the mentioned Ford dealer used so I did that. I've supplied estimates for repairs and to this day all I've received is run arounds and disrespect. Oh wait I did receive documentation stating legal actions if I didn't abide with their demands of returning my trades title. Woops did I forget to mention they sold the Jeep already without the title? There's much more to this but I think this review says enough. Mr.Rogers are you starting to respect & listen now? More