Malcolm Rooks
Malcolm Rooks at Casey Chevrolet
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Malcolm Rooks

Used Car Sales Manager

Casey Chevrolet

11700 Jefferson Avenue
Newport News, VA 23606

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Malcolm Rooks

August 05, 2023

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Employee Rating

Maria White was a very nice salesperson. She was attentive and very specific when it came to my needs and wants. She fought for what I wanted and we came out on top! Super big shoutout to he More

by alliyah0920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria White

April 06, 2023

Dealership Rating
Employee Rating

Maria White was the absolute best! She got me my dream SUV. 2018 Nissan Armada. She came in on her day off to finish the deal for me. I'm very appreciative of her More

by anaymcl87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2023

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Employee Rating

They are AWESOME. This is my first vehicle and they made the experience so stress free. They worked with me and found me the perfect car. HIGHLY RECOMMEND Maria White! More

by Jasmine Gray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria White

March 12, 2023

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Employee Rating

We drove from NC to purchase a 2014 Dodge Challenger and were met with the beautiful friendly Maria White who helped us and made this experience painless. We are more than willing to consider coming here ag More

by Gfpkorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria White

January 14, 2023

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Employee Rating

They were so good to work with and gave me the best deals. Maria is the best! More

by kamariapearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria White

Jan 18, 2023

Casey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Casey Chevrolet and we hope to see you again.

December 22, 2022

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Employee Rating

Mrs. Maria White did a wonderful job assisting us with a new truck. I am very satisfied with her service. I know when I get my new vehicle I will be coming back for her future assistance. Thank you very muc More

by Tiamariah7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria White

Dec 30, 2022

Casey Chevrolet responded

Congratulations on your new vehicle! Thank you again for choosing Casey Chevrolet and we hope to see you again.

July 25, 2022

Dealership Rating
Employee Rating

On 7/14/22, I closed a Deal on a 2022 Chevy 4 dr Custom truck. Once again it was a "Great! Day at Casey's Chevrolet". I bought my first "Brand New" vehicle. That I said, I would never buy. But they mad More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Battles, Willie (JR) Goodman, Sean Glass, Rick Hines , William Rodgers III

Jul 26, 2022

Mac responded

I want to Thank All of You -(Casey Chevrolet Teams), for All your interactions, with me, on this deal. - Great! Job

August 31, 2021

Dealership Rating
Employee Rating

Maria White and Malcolm Rooks were very kind patient and knowledgeable. They made the purchase of my son’s new vehicle seamless and quick. First class customer service all around. More

by JCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria White

Oct 18, 2021

Casey Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Casey Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

August 30, 2021

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Employee Rating

Maria White was so nice and helpful while she assisted me in finding a car. She was also very accommodating with my schedule, which was great! More

by keshaay1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria White

Oct 18, 2021

Casey Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Casey Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

August 28, 2021

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Employee Rating

Willie was extremely helpful & patient with me during the whole process! Awesome customer service and very knowledgeable! More

by Ashley.adkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie (JR) Goodman, Mike Sibley , Jon Bonnett, Chaz

Oct 18, 2021

Casey Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Casey Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

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