Casey Chevrolet

When i tell your Jamie is a great sale person this is her calling she have great customer service i will pass her info to anybody i know who want a bee or use car she try her best to fit your needs she put d calling she have great customer service i will pass her info to anybody i know who want a bee or use car she try her best to fit your needs she put dreams in your driveway she is great for this company thanks for helping my family More

Maria White My Sister Was The best she found the car I wanted and got it done 5 Stars will recommend anyone who’s in the market wanted and got it done 5 Stars will recommend anyone who’s in the market More

This young lady is truly amazing.. She found what I wanted and my husband. We ended up coming back a second time. JAMIE went over and beyond to make sure we are well taken care of. She has become famil wanted and my husband. We ended up coming back a second time. JAMIE went over and beyond to make sure we are well taken care of. She has become family. We love her and her amazing spirit. Thank you Jamie More

I had a 2 pm appointment with Aziah Robinson for an inspection. I was not impressed with the interaction as there really was none. I was in the waiting area and I got a text or email letting me know my inspection. I was not impressed with the interaction as there really was none. I was in the waiting area and I got a text or email letting me know my vehicle was ready. I went to Ms. Robinson’s location and she handed me the paperwork (I have been dealing with Casey’s service department since 2014 and this is the first time I was not impressed with the service staff. It seems like all or most of the staff are young. Ms Robinson was too busy socializing with others that she did not have time to deal with me. I am very unhappy with the service department. Someone needs to check them out anonymously. I am very unhappy with the whole situation. More

She was very helpful and just a pleasure to talk to Jamie was giving me great advice for the next time I wanted to purchase a vehicle and I was just so happy with the information she gave me. was giving me great advice for the next time I wanted to purchase a vehicle and I was just so happy with the information she gave me. More

I am very pleased with the service I received from Jaimie. Not only did she get me in a car that works best for me; she also went above and beyond to explain every process. She answered all of my ques Jaimie. Not only did she get me in a car that works best for me; she also went above and beyond to explain every process. She answered all of my questions and explained them well enough for me to be comfortable with my purchase. If you’re looking to purchase a car contact Jamie! She is the best! And I appreciate her level of customer service provided. More

Jamie Reeves is a amazing person. She did well at helping my daughter get her Preowned Traverse. She had all paperwork ready for us when we came up, which made the process smooth. Look for her if your in the my daughter get her Preowned Traverse. She had all paperwork ready for us when we came up, which made the process smooth. Look for her if your in the market More

This is the 3rd car that Jamie has sold to us. She is very professional, and always available to answer any questions. She is very friendly, and will always welcome you with a smile! very professional, and always available to answer any questions. She is very friendly, and will always welcome you with a smile! More

It truly grieves me to leave this review but I would be remiss if I did not say anything concerning this situation. First and Foremost, the sales department is the absolute best. I have purchased three veh remiss if I did not say anything concerning this situation. First and Foremost, the sales department is the absolute best. I have purchased three vehicles from Casey and an additional vehicle for my sister. Travis Battles and Gerald are an outstanding team on the sales side but this review is about the service side. On or around April 7, 2021, I dropped off my beautiful 2019 Chevy Express Conversion Van at Casey Chevrolet to get a few things repaired on it. Initially, Casey Offered me this Suburban as a loaner vehicle. This vehicle was just beat up. The eventually switched me out to a newer loaner but to be even offered such a vehicle with so many issues after spending over $200k at this dealership is ridiculous. Back to the van, Because it's a conversion Van, I figured it would take some additional time to get repair. Once a week, I would call to check on things and I would not get an immediate response. After two weeks, I got an update that they were waiting for the conversion company to either approve the repair or send someone out to repair the van. On 30 April 2021, I was in the Newport News Area so I happened to stop by the dealership to check on my van. I drive to the back of the service department and my van is covered with an 1/8 of an inch of pollen due to no one touching my van. I drive around to the front and talk to a different advisor than the one I was assigned and was briefed: "I'm sorry but no work was done to your van at all". Of course, I was beyond pissed. My van sat there for over 21 days and nothing was done to it. So I called Explorer, the conversion company that converted the van to ask about an authorization. The service advisor told me, "No one but you has called about your van or any repairs." So it appears that nothing was done to my van, yet it had an additional 200+ miles on my van. Though I have purchased many vehicles from Casey, I just can't believe the horrible things that took place with my van while it was in your care. #lossofconfidence #lossoftrust #insulted #unsatisfactory More

Maria was very professional and knew what she was talking about. She made sure we had everything that we asked for in buying a car. about. She made sure we had everything that we asked for in buying a car. More